BungalowReviews of bungalow.com

Incorrect access number to the front door. Noone home to greet me or answer the door to let me in. Called maintenance, they said they could come the next day and let me in. Split entry house, I'm in a basement room. Downstairs bathroom is nasty dirty. I spent literally 3 hours scrubbing the scum off the bathtub surround. Asked the other tenants, they can't remember the last time the cleaners came. Go to my room, the door is wide open. No idea if anyone has been wandering around in it prior to me arriving. First night there a cockroach fell.out of the ceiling duct onto my bed. Yay...put in a maintenance request, gets canceled because it's the tenants responsibility....

The property management is completely unreachable. they have tons of hidden fees. I rented a room for 1k a month and i got billed 1.7k each month due to all the hidden fees they have. The property itself was disgusting had a roach, bedbug and a rat problem management was unwilling to do anything about. I ended moving out a month early because it was completely unbearable.

If I could give zero stars, I would. My stay at this apartment has been an absolute nightmare from day one. First of all, management is completely unreachable—they never respond to phone calls or emails no matter how serious the issue. You’re on your own here, and that’s just the beginning of the disaster. The apartment is filthy, and it stays that way. The bathrooms are especially disgusting, rarely cleaned, and clearly not maintained. People constantly throw cigarette butts all over the porch and in the planters, creating a disgusting, trashy environment. I’ve even had issues with tenants trying to get into my car while I was sitting in it—completely unsafe and unacceptable. On top of that, the app for the property is never updated, leaving you guessing about everything from maintenance to trash schedules. Speaking of the property: it’s literally falling apart. Door handles have come off in my hand, once locking me inside a room for over 30 minutes. Mold is growing on the window sills and ceilings, which is a serious health hazard. I’ve had things stolen multiple times, and security is clearly nonexistent. The trash situation is disgusting—pickup is inconsistent at best. After a week, trash piles up so much it has to sit inside the apartment or on the porch for two weeks or more, rotting and attracting bugs. As if that’s not enough, I’ve come home from work on more than one occasion to find a gentleman leaving the toilet unflushed and used in the most disrespectful way—and yes, there was feces in the shower. That is beyond unhygienic and utterly revolting. This place is a biohazard, a safety risk, and a total scam. Do not rent here unless you enjoy filth, being ignored, and having your basic safety and dignity constantly compromised.

Do not rent with this company. They are unethical. I just had a roommate move in who attempted to kick my emotional support animal and they refuse to do anything about the situation and actually had the nerve to suggest I move when I have been in the home for 6 years and the roommate moved in 2 weeks ago and is making another female tenant uncomfortable as well. The negligence they have shown is wild.

I was not able to get the keys to my room, and a member of the move-in team (Ivy) had to call a tenant to let me in. She told me to submit a complaint on the website so someone could assist me, which I did. However, since yesterday, no one has responded to my message. I also did not receive a tour of the rooms. Every time I asked, I was told it wasn't possible because people were currently living there. After signing the lease agreement and moving into the house, I discovered that the room assigned to me is extremely small—far smaller than I was led to expect.

David Arcel completely lacks any customer service skills. You can simply replace him with an automated payment reminder call. Asked multiple questions and his response time was poor and inadequate. I requested to view the property and was denied. I raised an issue with the roommates after I signed my lease and still has not provided a response after 10 days. Has provided constant reminders to pay, pay, pay. Clearly is only concerned with financial transactions and not customers.

This is my worst experience ever renting a place in my life. They have individuals working under them who are absolute thieves, and who try to exploit people for their own gain. Their service charges are baseless and they fraudulently increase the utility fees, including the water consumption with no clarification on their end. Then, when you move out, without following up with you or without your knowledge they send your charges to the collections department. This is totally ridiculous. Will not refer them to any other person. They want you to be their Sugar daddy.

One of my friends, Saurabh Tipre, has faced significant challenges with Bungalow. He initially signed a lease with Homeroom, which was later acquired by Bungalow. During his time with Homeroom, he experienced numerous issues, including alleged fraudulent practices such as inflated utility costs and unjustified charges. Additionally, the property manager, Sandra Gomez Alvarez, and the Head of Customer Service, Pedro Coss y Leon Mares, reportedly failed to honor their commitments and disregarded the lease terms. Following Bungalow’s acquisition of Homeroom, Saurabh encountered further issues during his move-out process, including excessive billing. Such practices are unacceptable, and prospective tenants are advised to carefully evaluate their options before committing. Alternatively, Common is an excellent co-living option that comes highly recommended.