Sasha D.
Joseph Swartzentruber threats
Violated lease agreement as to move in, and allowing pets, and harassment and threats from current tenants, including Joseph Swartzentruber.
Bungalow is the largest and fastest growing rental company in the United States, rethinking the residential real estate market by providing renters with more convenient, flexible, and affordable living solutions.
Bungalow (bungalow.com) has 269 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Sasha D.
Violated lease agreement as to move in, and allowing pets, and harassment and threats from current tenants, including Joseph Swartzentruber.
Menniker L.
You will never get your security deposit back. I broke a lease before moving in and was told in early February that I would get my deposit back. Still haven't received it and Nilson Osmil who is the lead of the leasing department has not responded to my emails or voice mails simply asking for contact information of who else can help me get it back.
Priscilla R.
This company is predatory. Renting with them was a huge mistake. They over-charge you like crazy and disappear when you try to get ahold of them. For example, they charged 6 people living in the house each $50 to replace and “install” a microwave with an old rusting microwave they probably found on the side of the street and the “installation” was putting the old microwave on a shelf. DO NOT rent through this company. I don’t know how they haven’t gotten sued into oblivion yet. They probably do that on purpose cause they know anyone renting with them likely can’t afford to open a lawsuit. ABSOLUTELY AVOID AT ALL COSTS!!
Ben N.
This company is a complete scam. They will charge you $1200 a month, add on a service fee of $250 a month then also add on $300 a month for each resident of the house in made up utility fees. They take days to respond to maintenance requests and then charge the occupants of the house for those maintenance requests. DO NOT EVER RENT FROM THIS COMPANY! They are by far the worst company I have ever rented from and should be sued.
Denise
They rooked me out of about at least $1000. I am a elderly single woman living on only social security and now I won't have a place to live either. Some one needs to do something about this quick. I live in Ft Worth TX. My name is Myrna Denise Love and my # is 972 513 4258. I will not let this go! THANK YOU
C. C.
This was not what it looked like and was advertised.. My son moved far from the city due to the lower rent offered by Bungalow, along with the promise of one month free rent. When he moved in, the room was dirty... he had some unforeseen issues and lost his job. I tried to take over payments and it took me over 2 weeks to actually be able to speak with someone who would not allow me to make payments unless I signed up on his portal, I was advised of him being evicted AFTER I contacted them. They are now holding this over my head in exchange for a very hefty bill, which includes some very creative fees never mentioned before. False advertising and they are taking advantage of people.
Xiaohua Y.
I was a satisfied 3-year Bungalow resident and regularly recommended them to friends. Not anymore. What happened: Bungalow demanded I pay to remove previous tenants' trash from the garage I explicitly rejected this in writing, stating it was not my responsibility They promised to review with their "legal team" and get back to me They never responded, but sent someone to clean anyway Charged me $112.50 without authorization with 4 housemates When I demanded a refund with full documentation, they refused Then charged me AGAIN a second time for the same work Also charged roommates who weren't even living there when this happened, total of 6 housemates Customer support: Multiple representatives (Eduardo, Mario, Maykol, Ana, Gisselle) gave contradictory information, ignored documented evidence, and provided vague non-responses like "if adjustments are applicable, you'll see them in your ledger." Bottom line: Bungalow will charge you for things you explicitly reject in writing, refuse to refund you even with proof, then charge you again. Their customer support is incompetent at best, predatory at worst. I tried resolving this privately for months. They chose not to.
Aja H.
I was genuinely excited about this move and looking forward to living here, but that excitement turned into frustration the moment I walked through the door. On my move-in day, as I began bringing my belongings inside, I was appalled by the condition of the property. It is unacceptable to hand over keys to a tenant when a unit looks like this. Specifically: • The General Cleanliness: The carpets were filthy and stained. The toilet, sinks, and floors were all very dirty. • The Shower: This was the worst part. It was filled with mold and the floor was disgusting. I have never experienced such a lack of preparation or hygiene standards in a rental property before. These issues should have been addressed and rectified long before my scheduled move-in date.