BungalowReviews of bungalow.com

As someone who was initially drawn to the convenience of Bungalow’s co-living service, I feel compelled to share my experience for those considering this option. The application process is entirely online, which, while convenient, means that Bungalow management lacks a physical presence near the properties. This disconnect became apparent when I moved into a house that was in a state of neglect, with cleanliness being a significant issue until a new housemate’s complaint prompted a much-needed deep cleaning service. The ease of moving in is a double-edged sword. It allows for a seamless transition but also opens the door for individuals who may not be the most considerate roommates. The lack of vetting and personal interaction means you could end up sharing your living space with people who might not contribute to communal necessities (despite using them as they please) or respect shared areas. My experience has shown that some residents take advantage of Bungalow’s system, hosting parties without notice or sharing entry codes with non-residents, compromising the security of the home. The company’s policy of remote management means that any disputes or concerns fall squarely on the shoulders of the tenants. Two separate incidents have notably undermined my trust in Bungalow’s management of tenant affairs. The first involved a new roommate who was granted access to our home earlier than the date communicated to us by Bungalow. This premature move-in, which occurred without any prior notice, raised serious questions about the security protocols and communication standards upheld by the company. The second, and more disconcerting issue, was discovering that another new roommate had a recent arrest record (in this situation, bungalow did not give us the option to chat with this individual before he moved in). This information was not disclosed by Bungalow, and of course the individual didn’t feel the need to disclose this information to the strangers he’s moving in with either. While Bungalow may seem like an ideal solution for young professionals moving to a new city, my advice is to proceed with caution. The reality is that you may find yourself living with individuals who are not the best fit for a shared living arrangement (keep in mind the age range can be anywhere from 20-60 years old for tenants). It’s essential to do your due diligence and research your potential housemates, as the company may not provide you with all the necessary information to make an informed decision. So, while the concept of Bungalow is promising, the execution and management of tenant relations leave much to be desired. If you value security, cleanliness, and a harmonious living environment, you may want to consider other housing options.

I am not normally one for reviews. But my experience with Bungalow was so unbelievable—and the financial loss to me non-trivial—that I feel it's important to warn others. I'll be brief: it took them weeks to list my place; they failed to follow-up with people who expressed interest (family, friends and I tested the system both via Zillow and leaving voicemails, and they never followed-up with any of us); they kept decreasing the price, despite not showing my unit, and without consulting me; and when I expressed concern and asked for calls to discuss, they dropped balls, didn't show-up and wouldn't respond. For malpractice in terms of listing and representing my property and failure to communicate along the way, they get an F. The good news is, within five days of engaging one of their competitors, I had a signed lease at a price point higher than what Bungalow listed me at. So, I landed with a competent group in the end.

PLEASE IF YOU SEE THIS, DO NOT SIGN THAT LEASE. First of all, its not a lease, you are “licensing” the room. They raised rent illegally 4 times during my 12 month lease, under the guise of it being a “service charge” and then illegally took away provisions in the “lease” that provided free cleanings included. This caused my rent to go up over $200 in a span of 12 months. Its impossible to reach support, they have no phone number. Only a terrible chat system that does not work. My roommate moved in a random girl, never cleaned, and never showered. Bungalow did nothing about the extra person living there. This company is a scam and I hope they go under.

My sister lives in one of your houses and prior to them moving in it has had flooding issues. Just this last week the basement flooded which is the tenant down stairs and they were told they need to pay out of pocket to fix it. They did not cause the flood as it came from the exterior into the basement as there is a large crack at the concrete wall. The house sits on a slope and has other structures behind it that sit at a higher elevation. This is going to be a mold issue and has damaged personal property Inside the house. Renters insurance does not cover pre-existing conditions due to lack of maintenance and incorrect grading on the outside. This will be a rather substantial lawsuit if it is not covered by Bungalow and the property owner. It may also involve health issues.

Reclaiming the deposit from them seems like an unattainable dream; they fabricate reasons to withhold it. Despite vacating the room on December 31st and providing photographic evidence of its cleanliness, the bungalow unjustly charged me $180. This charge resulted from a roommate placing their mattress in my room, a situation exacerbated by the bungalow's refusal to acknowledge their illegal entry. When confronted, they directed me to inquire about the charge from the same roommate who reported the unauthorized entry. Astonishingly, the bungalow apologized to the roommate for the breach. It becomes apparent that, due to my non-customer status, they are unwilling to return the money without providing any substantial reasons. Additionally, they imposed extra charges of $140 for monthly cleaning and $110 for move-out cleaning. It is advisable to steer clear of Bunglow to avoid falling into such traps.

My roommate and I should've known from the beginning this company was irresponsible. The first few days we moved in, the property lost hot water and it took four days for Bungalow to find a responsible contractor to come fix the problem. All of the support is outsourced beyond their Florida team. I never spoke to the same person twice, often calling back within 5 minutes only to speak to someone completely different. I do not trust this company to respond well to their tenants. Lastly, BEWARE THEIR MOVE-OUT CLEANING FEE. It was proposed to me as an expected expense, but upon further review of the lease, it was an optional expense. By the time this was discovered, it was too late for me to opt-out. THEN, 4 DAYS AFTER MOVING OUT, they added utilities and extra expenses to our ledger without informing us. 0/5 stars if I could. Find a local leasing company, don't source from people whose offices are based in Florida.

I wish I could give 0 stars, even negative stars………… We reported a rodent issues on a Monday and specifically asked for an exterminator. Wednesday maintenance came out stating they needed an exterminator (obviously, it’s a rodent issue). Maintenance was nice and offered to call an exterminator but there was zero follow up. Thursday night I had to ask when an exterminator was coming and we didn’t hear anything until Friday night. It is now Sunday and we found A SQUIRREL living in the walls. Mind you the squirrel is living behind the gas oven and actively chewing everything it sees… Called after hour support and said to wait until business hours on a Tuesday.

Would have rated 0 or negative if there was an option. Bungalow is a loser company which does not care about its customers at all. The app sucks and hasnt been fixed of bugs in years. The customer service is through email only and not helpful at all. Complained about a pervert living in the Bungalow home with me and their response was “it happens” Run from this company founded and run by low life, greedy, losers. Boycott and force it to shutdown.