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Bulk Apothecary (bulkapothecary.com) has 369 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Tyler S.
Shipped quickly. Product quality was exactly as promised. Will order again.
Response from Bulk ApothecaryAug 21, 2026
Thank you so much, Tyler! We're glad to hear your order shipped quickly and that the product quality met your expectations. We truly appreciate your support and are delighted to hear you'll be ordering from us again. We look forward to serving you next time! -The Bulk Apothecary Team
Lisa M.
I have gotten two requests for reviews but still have no product. I can’t believe there is no way to track your order. You just have to trust them when they say it’s shipped and hope it shows up.
Response from Bulk ApothecaryAug 21, 2026
Thank you for your feedback, Lisa. We're sorry that you've received multiple review requests before receiving your order. We completely understand how frustrating that must be, especially when you're still waiting for your products. We also understand your concern about tracking. We want our customers to have confidence in where their orders are and when they can expect them, and we're sorry that your experience left you feeling like you simply had to wait and hope it arrived. We'll share your feedback with our team, both regarding the timing of our review requests and the tracking experience. We appreciate your patience and hope your order arrives soon. Thank you for bringing these concerns to our attention. -The Bulk Apothecary Team
customer
Great selection of powdered colors for my soap making projects. The online shopping was easy and the process was smooth. Shipping was quick and efficient. Everything was packaged very well. I haven't used any of the colors yet, but they are really nice shades and I can't wait to try them.
Response from Bulk ApothecaryAug 17, 2026
Thank you so much for your wonderful review! We're thrilled to hear you found our selection of powdered colors helpful for your soapmaking projects and that you had a smooth shopping experience from start to finish. We're glad everything arrived quickly and was well packaged, and we hope you have a great time experimenting with all those beautiful shades. We'd love to hear what you create! -The Bulk Apothecary Team
Gina F.
Very foul smelling, it smells like a dirty barn. I want my $ back the product smells so bad I cannot use it!
Response from Bulk ApothecaryAug 10, 2026
Thank you for your feedback, Gina. We're sorry to hear that the product's scent was not what you expected and that you're unable to use it. We understand how disappointing that can be, especially when purchasing a product based on its intended aroma. We'd be happy to look into this for you and see what we can do to help. Please reach out to our customer service team with your order information so we can review the product and discuss the available options with you. -The Bulk Apothecary Team
Nova
I wanted to like this product, but it stinks so bad! It smells like dry spit once its on the skin Im sorry but I wont even bother with a refund its getting trashed.
Response from Bulk ApothecaryAug 10, 2026
Thank you for your feedback, Nova. We're sorry to hear that the product's scent was so unpleasant and that it didn't meet your expectations. We understand that fragrance is highly subjective, but we certainly don't want anyone to receive a product they're unable to use. We appreciate you taking the time to share your experience, and we're sorry this particular product wasn't a good fit for you. If you ever have an issue with an order or product, our customer service team is always available to help. -The Bulk Apothecary Team
customer
Bulk Apothecary did a great job with my order. It was easy to check out, the pricing was competitive and the product arrived quickly and unharmed. I especially appreciated that their 55 lb beeswax still came in pellet form instead of a giant block. They're going to have a repeat customer in me.
Response from Bulk ApothecaryAug 10, 2026
Thank you so much for your wonderful feedback! We're thrilled to hear you had such a positive experience, from our competitive pricing and easy checkout to the fast, safe delivery of your order. We're especially glad you appreciated that our 55 lb beeswax comes in convenient pellet form rather than as one large block. We truly appreciate your business and are excited to have you as a repeat customer! -The Bulk Apothecary Team
Barbara
I was happy to find Bulk Apothecary when my previous supplier went out of business. I received my order of Coconut Oil and look forward to making my first batch of lip balm with it. They shipped my order quickly and it came when they said it would. I'll order again.
Response from Bulk ApothecaryAug 10, 2026
Thank you so much, Barbara! We're delighted that you found Bulk Apothecary after your previous supplier closed and that your first experience with us has been a positive one. We're glad your Coconut Oil arrived quickly and on schedule, and we hope your first batch of lip balm turns out wonderfully! We truly appreciate your business and look forward to being your trusted supplier for years to come. -The Bulk Apothecary Team
Charles Donovann C.
I ordered citronella oil to make bug repellent with, and it came in a VERY sturdy and well-sealed aluminum canister. I was concerned that it would ship in a container that would break in the mail, but this thing was sturdy enough to throw out the window of a moving van and still survive. Great stuff. Keep it up, Bulk Apothecary.
Response from Bulk ApothecaryAug 4, 2026
Thank you so much, Charles! We're thrilled to hear your citronella oil arrived safely and that our packaging exceeded your expectations. Your description gave us a good laugh, and we're glad the sturdy aluminum container gave you confidence that your order would make it through shipping intact. We truly appreciate your kind words and support. Best of luck with your bug repellent project, and we look forward to serving you again! -The Bulk Apothecary Team
