Bulk ApothecaryReviews of bulkapothecary.com

Response from Bulk ApothecaryNov 13, 2025

Thank you so much, Kelly! We’re thrilled to hear you’re enjoying our selection, pricing, and the quality of our oils. It’s wonderful that they’ve worked well for your DIY blends and for sharing with friends and family. We truly appreciate your kind words and continued support! -The Bulk Apothecary Team

Response from Bulk ApothecaryNov 13, 2025

Thank you, Alberto! We’re glad to hear your order arrived quickly and that you had a great experience with our customer service. We appreciate your support! -The Bulk Apothecary Team

Response from Bulk ApothecaryNov 13, 2025

Thank you, Bebe! We’re so glad to hear you’re enjoying the unscented potpourri and that it held your custom scents so well. It’s great to know everything arrived quickly and neatly packaged. We appreciate your kind words and look forward to having you back! -The Bulk Apothecary Team

Response from Bulk ApothecaryNov 13, 2025

Thank you, Carl! We’re thrilled to hear you’ve consistently had great experiences with our products, shipping, and customer service. It means a lot to know you’ve ordered multiple times and continue to be pleased. We appreciate your trust and support! -The Bulk Apothecary Team

Response from Bulk ApothecaryNov 13, 2025

Thank you, Tracie! We’re so glad to hear your orders have been consistently processed quickly and that the tracking updates have been helpful. We truly appreciate your repeat business and your kind words about our service! -The Bulk Apothecary Team

Response from Bulk ApothecaryNov 13, 2025

Thank you for sharing this, Naomi. We’re very sorry to hear about your experience, especially with the incorrect shipment and the interaction you described. That’s not the level of professionalism or support we expect from our team, and we understand how frustrating this situation has been—especially with the added cost of international returns. Your feedback has been escalated to our customer service leadership for immediate review so we can fully investigate what happened and address it internally. We appreciate you taking the time to bring this to our attention, and we’re committed to making improvements based on your experience. -The Bulk Apothecary Team

Response from Bulk ApothecaryNov 13, 2025

Thank you for sharing your experience, Michelle. We’re very sorry to hear about the way your call was handled and the frustration you experienced with the replacement sent. That’s not the level of service we aim to provide, and your feedback is being reviewed with our customer service leadership to address these concerns directly. We appreciate you bringing this to our attention and giving us the opportunity to improve. -The Bulk Apothecary Team

Response from Bulk ApothecaryNov 13, 2025

Thank you for sharing this, Lianne. We’re very sorry to hear about the condition your package arrived in and how frustrating the follow-up process felt—especially given the size of your order and the number of bottles involved. That’s not the experience we want for a longtime customer. Your feedback has been shared with our customer service leadership so we can review what happened and make sure situations like this are handled with more care and flexibility moving forward. We truly appreciate you bringing this to our attention. -The Bulk Apothecary Team