Visit our site today for your quality, affordable, essential oils, soap making supplies and our complete line of natural ingredients.
Bulk Apothecary (bulkapothecary.com) has 369 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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AnastasiaAroure
The website is easy to navigate and find what I'm looking for. Shipping is reasonable and quick and they always have what I'm looking for.
Response from Bulk ApothecaryDec 5, 2025
Thank you, Anastasia! We’re so glad to hear you find the website easy to use and that shipping has been quick and reliable. It means a lot that you can consistently find what you need with us. We appreciate your support! -The Bulk Apothecary Team
Kerri H.
I got tea tree, lavender and orange essential oils and love them. The cost from Bulk Apothecary was so much less than other more popular companies and in my opinion the quality is just as good! I plan on buying many more essential oils from Bulk Apothecary.
Response from Bulk ApothecaryDec 2, 2025
Thank you, Kerri! We’re thrilled to hear how much you’re enjoying the tea tree, lavender, and orange oils—and that the quality and value exceeded your expectations. We appreciate your kind words and look forward to supplying many more oils for you in the future! -The Bulk Apothecary Team
Wine & Vibes , L.
Fast delivery, well packaged essential oil bottles, they all smell really good
Response from Bulk ApothecaryDec 1, 2025
Thank you so much! We’re glad to hear your essential oils arrived quickly, were well-packaged, and smelled great. We truly appreciate your support! -The Bulk Apothecary Team
Tyanna T.
Great customer service. Standard Shipping takes a good while, but it just as fast as the fastest online candle supply company. Natures oil is my favorite go-to for candle FO. Customer service was reliable and interactive. I trust this company.
Response from Bulk ApothecaryDec 1, 2025
Thank you, Tyanna! We’re so glad to hear you consider us your go-to for candle fragrance oils and that our customer service has been reliable and supportive. We appreciate your honesty about standard shipping and are happy it still meets your expectations. Thank you for trusting us—we truly appreciate your support! -The Bulk Apothecary Team
Dana S.
I was under the impression that the dyes were consumable, which they are not. I was able to receive a return label and awaiting in a refund. I appreciate the reply form the company. Intentes for t
Response from Bulk ApothecaryDec 1, 2025
Thank you for sharing your feedback, Dana. We’re sorry for the confusion regarding the dye you purchased. Bulk Apothecary is a soap and candle-making supply company, and we only sell personal care dyes and candle dyes—not food-grade colorants. Their intended uses are clearly noted on the product pages as well as on the labels themselves, but we understand how disappointing it must have been to realize the dye wasn’t suitable for what you had in mind. We appreciate you bringing this to our attention. -The Bulk Apothecary Team
Kristen S.
Once again beautiful job done on my labels by Elise and her colleagues. I made 4 new labels with ease due to the amazing collaboration between graphics and my staff. The advice and assistance we received was priceless. Thank you for everything. I am so grateful I discovered Bulk Apothecary! Thank you all!
Response from Bulk ApothecaryNov 28, 2025
Thank you so much, Kristen! We’re thrilled to hear how smoothly the label process went and that Elise and the graphics team were able to bring your new designs to life with ease. Your kind words mean a lot, and we’re grateful to be part of your branding journey. Thank you for choosing us—we appreciate you! -The Bulk Apothecary Team
Shaman
I am not a business but was able to stock up on essential oils at an affordable price and it arrived within a few days! I will be doing business with them again!
Response from Bulk ApothecaryNov 28, 2025
Thank you, Shaman! We’re glad to hear you found the essential oils affordable and that your order arrived so quickly. We appreciate your support and look forward to serving you again! -The Bulk Apothecary Team
Joe P.
Customer service is terrible. I ordered several products, and only received half my order. Not a huge deal, mistakes happen. I called and let them know, they said not a problem, we'll get the rest of your order shipped out today. A week later I hadnt received my order or any type of email confirmation. I called again, to which i was told the product i had ordered was out of stock and they were unsure of when it would be back in stock. No email, no call, nothing to inform me that the order that they already messed up once would be delayed. They had a much larger bottle of the item i had ordered in stock, but it is quite expensive. So i asked, since this has been mess up after mess up from you guys, and i need this product, can you please help me with a little discount off the big bottle because i wasnt planning on originally spending this much for the product(5-10%). The agent on the phone says, you'll have to email the manager to ask that. I said, Im on the phone with you right now, you understand the situation, can you please email the manager and ask her instead of me having to start all over and explain what happened to a new person. Her response was, no, you need to email her. To be clear, im not upset about not getting a discount, it was the fact that after error after error from them, the woman was so unhelpful, and not even willing to email her manger for me. Absolutely zero attempt at any point to make things right. I understand mistakes happen. First one is whatever, second one not informing me that the item was out of stock is annoying but not the end of the world. But at that point, as a business owner myself i would have gone out of my way to make it right. Their answer was essentially, sorry, too bad.
Response from Bulk ApothecaryNov 26, 2025
Thank you for sharing this, Joe. We’re very sorry for the series of issues you experienced—from receiving only part of your order, to the lack of communication about the out-of-stock item, to the interaction you described with our team. You’re absolutely right: mistakes can happen, but the way they’re handled afterward matters, and it’s clear we did not meet that standard here. Your feedback about the communication gaps, the follow-up, and the unwillingness to assist you more proactively has been escalated to our customer service leadership for review. We appreciate you laying out the situation so clearly, and we’re committed to improving how we support customers in situations like this. -The Bulk Apothecary Team
