BuildZoomReviews of buildzoom.com

Top notch work & Joy to work with. Mike gets the job done like a good neighbor or partner. He stopped by the day I requested a quote and a few minutes later we shook hands. Then an hour or two later a crew was clearing my gravel driveway of weeds, leveling the ground, digging up the boundary lines and reinstalling wood tie posts. The next day a big crew came in laid down several inch thick asphalt, rolled it down and sealed it. I wish every contractor I've dealt with during my home remodeling was half as good an experience. If you want a fair deal done right call Mike.

We purchased a Delta Arvo Pressure Balanced Shower System and a Delta Haywood Centerset Bathroom Faucet. Both items were in stock and fast shipping. Both items work great.

We were REALLY disappointed in Build zoom! We wanted to be able to build a home, but had no knowledge of the process, the pitfalls, and who were reliable, vetted, architects, or contractors. We were also very busy and did not have a lot of time to do all the legwork ourselves. We told them of our situation and that we were novices at this process. For $10,000 (installments) ( you can cancel the contract but you don't get all your money back, as you pay them in "stages" ). They assured us they would guide us through the WHOLE process. They would, at the very least, save us the amount of money paid to them, then if we had done all the work ourselves. First, before you build anything, you need an architect. They gave us some names of architects and we talked to them. One had Never designed or had their home design built in the area where we are from. We found "on our own", Different architects have different meanings to what is included in square footage and how their charges are applied. Also, that HVAC systems must be designed into the drawings, and some have an HVAC expert do that. Another is that structural engineers MUST approve the drawings, (possible extra charge) and a ground sample MUST be done where you want your house built, (extra charge). This was Never explained to us. In Build Zoom everything is done by Zoom visits, you don't talk to anyone in person. Also, trying to get in touch with them when you have questions, is a pain sometimes. They are not always available when you need them. They will get back to you, if you leave a message, but it could be hours later. We did meet with a contractor that they provided, but he needed a drawing to give us a true estimate of the cost to build. We decided to cancel the contract. We were only in the stages of getting an architect, but we were not pleased with their service and did not feel, after providing them with half their fee, that they fulfilled their obligations they promised us. We had to spend time, on our own, finding things out when they should have provided that information.

They are kind. That was wonderful job.

Excellent matching of project type and local contractors.

They have no way to flag fake reviews. There is one particular contractor that obviously has fake reviews up on Buildzoom, but they have done nothing to remove them or to review them even after repeated emails. DON'T TRUST THE REVIEWS, THEY COULD BE FAKE.

buildzoom dont play fair for business .look at how they put this see my attorney statment .about global plumbing in inglewood.ca i nevew works on any those jobs,check my license status.this company is very bad news for anybody.waynne eddie owner.

Update... The last thing I will add is that I'm sure I'm going to get a comment by BuildZoom on how this was my fault and how they did things right and kept my money. Be aware! Read the other negative reviews! A lot of people feel the same way, and BuildZoom just comes back with the same excuse after the same excuse. They should post the recordings of my weekly video calls with BuildZoom for all of you to see, but they won't. There are positive reviews on here, but be careful because once you pay them that large sum of money, you will never see it back no matter how horrible the service is!!! BuildZoom sounded great at the beginning. It's funny what a salesperson can do sometimes. However, my experience was anything but great! The beginning was good with the introduction to dependable licensed contractors with a great reputation and track record. One of these contractors I really liked and ended up working with him. BuildZoom set up these weekly calls and for a month plus, no progress! It was so disappointing to hear the same update week after week with BuildZoom still having the same action items. I was so frustrated as I paid a decent amount of money to work with them and in my opinion they were causing too many delays, were extremely disorganized and really wasting my time to be on these calls. The contractor I wanted to work with backed out as another job came up because the process was taking too long. I informed BuildZoom that we were no longer moving forward with this project scope and were not interested in working with them anymore. They were unwilling to refund any of my money for my concerns and displeasure and my wife and I had to lose out on about $5,000 for a service that was never provided! A couple of months later my wife and I decided to revisit, but with a different scope of work as we wanted to figure out our needs vs wants to bring down the costs. I called the contractor back that I liked and said that I'm not working with BuildZoom anymore, not moving forward with the original scope, but have a new scope of work. We came to an agreement and finally the project was completed. After the project was completed, BuildZoom reached out to the contractor for a fee even though it wasn't the original scope, and I hired him personally on a different project. How did BuildZoom find out? They did some digging to see that a permit was pulled. Not only did I lose $5,000, they went after my contractor for a fee on a different scope of work after I stopped working with them. I did try to express my displeasure again in hopes to get some of the $5,000 refunded, but they weren't willing to work with me at all. I wasn't asking for the whole thing as if it wasn't for them, I wouldn't have met that contractor.