At BuildZoom we help people realize their dream homes and businesses with peace of mind, and we help local builders and designers grow their companies by meeting new clients. BuildZoom takes in data from contractor licensing boards and building departments from across the nation and manage the most comprehensive database of contractors and permits in the United States. We use that data to evaluate a contractor and use our proprietary matching system to help property owners find the right fit for their project. Are you building a new location for your restaurant? We can find you contractors who have built restaurants.Are you remodeling your kitchen? We will find contractors with kitchen remodel permits completed so you know you're getting an experienced contractor.Save time, money, & frustration by going to buildzoom.com to find a contractor for your next project.Are you more interested in BuildZoom data? Visit buildzoom.com/data to learn more.
BuildZoom (buildzoom.com) has 466 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
buildzoom.com
Website
buildzoom.com
Category
Contractors & Consultants
Location
San Francisco, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 48% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I gave them 5 stars only because they didn’t offer six
Work was professional. From beginning to end everything was top notch. We have no complaints about the quality of the workmanship. We do have a problem with the product itself and we are working on that with the manufacturer. Your guys did great. The manufacturer didn’t do quite as well.
Response from BuildZoomJul 26, 2024
Thank you for your feedback! We’re thrilled to hear that the workmanship was top notch and that you were pleased with the professional service from start to finish. It’s unfortunate that there’s an issue with the product itself, but we appreciate your patience as you work with the manufacturer. If there’s anything more we can do to assist or if you need further support, please let us know. Your satisfaction with both the service and the product is important to us!
CU
customerTerri
Ease of use
Ease of use. Ability to say what I mean. and simple
Response from BuildZoomJul 26, 2024
Thanks so much! We are glad to hear that you found the process easy to use and straightforward! If there's anything specific you’d like to see improved or if you have any other feedback, just let me know. We're here to make your experience as smooth as possible!
EC
Eve C.
Reliability
Reliability, professionalism & honesty a,
Response from BuildZoomJul 26, 2024
Thank you for highlighting those key qualities—reliability, professionalism, and honesty. It’s great to know that these traits stood out during your experience. If there’s anything else you’d like to share or if you need further assistance, feel free to reach out. We’re here to help!
MW
Megan W.
Nestadu built and installed our prefab…
Nestadu built and installed our prefab ADU and we absolutely love it. Bret and John are amazing to work with, extremely professional and super responsive. They customized the unit perfectly to our needs, even finding the right paint color to match our home. The entire process took just over 6 months. We had one issue with a couple broken light fixtures damaged in transit, which they quickly addressed. Highly recommended!
Response from BuildZoomJul 26, 2024
Hi Megan! Thank you for the wonderful feedback! It’s fantastic to hear that you’re thrilled with your new ADU and that Bret and John made the process smooth and tailored to your needs. Addressing issues quickly and maintaining professionalism throughout is exactly what we aim for. If you have any more projects or need assistance, feel free to reach out. Thanks for the high recommendation!
DL
Daniel L.
Replaced A/C unit
Replaced A/C unit, had Action Mechanical do the work. Service was great, work was completed in one day. Professional, friendly staff. Would definitely recommend
Response from BuildZoomJul 26, 2024
It’s great to hear that Action Mechanical provided excellent service with a quick turnaround on your A/C unit replacement! Professional and friendly staff can really make a difference. Thank you for your recommendation—if you need any more assistance or have other projects, don’t hesitate to reach out!
KW
Kent W.
Promised $217 per sq. ft. got $325
We signed a contact with BuildZoom over a year ago with the promise they could find a builder at $217 per square foot but the closest they got was $325 to $500 per square foot. When we cancel the contract the billed our credit card additional $800. So we spend $2400 to talk with 3 builders to learn we can't build our cabin.
Response from BuildZoomJun 17, 2024
Hi Kent,
We're sorry to hear that this has been your experience with BuildZoom.
Upon reviewing our calls and communications with you, it was definitively clear that there was never a promise of premium achieving your goal budget. In the initial call, our rep let you know a range of costs that the cost of the build could be in. When our reps speak with you about potential costs, we use our internal cost estimating tool, which considers multiple factors such as project type and budget to come up with a rough estimate on what cost could look like for any given project. BuildZoom does not host a suite of contractors that provide us the cost to build. None of the contractors are associated with BuildZoom, and we do not have any leverage in pricing for your project, as well as time frame for the project. The cost to build is heavily reliant on type of materials, land (if it is sloped vs flat), proximity to job site, and other criteria that need to be added into the total cost equation.
During our sourcing for you, we reached out to 41 contractors in the surrounding area to get preliminary estimates before moving forward with the project to ensure there was transparency with the desired scope and budget. From the ones who responded, a couple said the project was too far or out of budget, and 2 opted-in as interested. All in all, throughout the entire time we worked with you, we were transparent to you with the information we had on hand, and we continued to update you throughout the journey once our team had done research into your project specifications at greater length. BuildZoom's Premium service is helpful for property owners because it can help save money throughout the course of a project, mainly in the respect of reducing the change orders that you would typically face if you continued to go with a contractor with a low budget (This is typical from our professional experience). The value you received from your premium service was that you did find that the project is unfeasible (which is not a bad thing), and saved you the time to figure this out by other means and potentially spending much more than the $2400.
Additionally, we billed you only for what was in line with your Premium contract. The contract clearly states that you will be billed for all incomplete work. As a good faith measure and understanding that you wished to cancel your project, we provided you a 50% refund on your second invoice.
I hope that this clarifies your reservations about the Premium service.
CU
customer
Excellent Job
Detailed bid and roof inspection, professional from start to finish. Crew showed up on time, was very organized. Clean up was fantastic every day and debris were hauled away each day. Completed on time with no surprises. Price was as bid. Dave made sure I was happy with job and the crew. Highly recommended.
Response from BuildZoomJul 26, 2024
Thank you for the detailed review! It’s wonderful to hear that the entire process, from the bid and roof inspection to the completion of the job, was professional and well-organized. Timely arrival, excellent cleanup, and staying on budget with no surprises are all key to a successful project. We’re glad Dave ensured your satisfaction with the work and the crew. Your high recommendation is greatly appreciated—if you need any further assistance, just let us know!
DC
D C.
This platform is a fantastic way to do…
This platform is a fantastic way to do away with the hassles of getting quotes, competitive pricing, and a reputable contractor. It aggregates it all into one easy-to-use window. Well done!
Response from BuildZoomJul 26, 2024
Thank you for your positive feedback! We’re thrilled to hear that you found the platform effective in simplifying the process of getting quotes, comparing pricing, and finding reputable contractors. Making things easier and more efficient for you is our goal, so it’s great to know we’ve hit the mark. If you have any more suggestions or need further assistance, feel free to reach out!
