BuildZoom Reviews | Read Customer Reviews of buildzoom.com

BuildZoom Reviews | Read Customer Reviews of buildzoom.com

BuildZoom reviews

466 approved reviews, newest moderated first

David
Jul 9, 2024
Excellent and knowledgeable contractor
Excellent electrician, with great diagnostic skills. He found a problem that 2 other companies could not find in multiple days. Honest and trustworthy.
Response from BuildZoomJul 26, 2024
It's fantastic to hear about your positive experience with the electrician you found through BuildZoom! It's impressive when a professional can diagnose and resolve issues that others have missed. We always love to hear when the contractors and subcontractors we have in our network go above and beyond. Honesty and trustworthiness are crucial traits in any service provider, and it sounds like you found someone who truly excels in those areas. If you need any more recommendations or assistance, feel free to reach out!
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customer
Jul 8, 2024
Helped us locate a local contractor…
Helped us locate a local contractor that is very nearby. We enjoy our community and using someone that is personally invested in the community and has a great reputation and integrity- we want to do business that way!
Response from BuildZoomJul 26, 2024
I'm so glad to hear that BuildZoom was able to connect you with a local contractor who is invested in your community! It’s great to work with someone who not only has a strong reputation but also shares your values of integrity and community involvement. If you have any more needs or questions as your project progresses, just let us know. We're here to support you every step of the way!
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Stan
Jul 8, 2024
I'm very glad that I started working…
I'm very glad that I started working with the buildZoom. There's a 5 star service here
Response from BuildZoomJul 26, 2024
Thank you so much for your kind words! We're thrilled to hear that you're having a positive experience with BuildZoom and that our service is meeting your expectations. If you have any questions or need further assistance, feel free to reach out. We're here to ensure you have the best experience possible!
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James W.
Jul 8, 2024
Buildzoom uses a points system to grade…
Buildzoom uses a points system to grade contractors that gives you much more information about how willing the contractor is to do an excellent job and fulfill the promises he has made.
Response from BuildZoomJul 26, 2024
Thank you for your feedback! At BuildZoom, we strive to provide comprehensive and reliable information to help you make informed decisions when choosing a contractor. Our points system is designed to evaluate contractors based on their performance, reliability, and commitment to excellence. This grading system ensures you can trust the contractors we recommend to not only meet but exceed your expectations and fulfill their promises. We appreciate your trust in BuildZoom and are always here to help you find the best professionals for your projects!
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Nicole J.
Jul 6, 2024
No shows and ghosts you
The idea is a good one. However, they pushed and pushed the premium build zoom on me and didn't like when I said no . I was connected with someone else who made two appointments with contractors. I rearranged my schedule to meet with these two contractors and neither showed up. Never got a response until I reached out. And haven't heard from Build zoom or the contractors since. Not a company I'd try and use again or recommend to anyone.
Response from BuildZoomJul 22, 2024
Hi Nicole, Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience and frustration you encountered. It is disappointing to hear about the issues with the appointments and the lack of communication. We aim to provide a smooth and reliable service, and it’s clear we fell short in your case. Your feedback is valuable to us, and we are taking immediate steps to address these concerns to prevent them from happening in the future. If you're open to it, we would like to make things right. Please reach out to us directly at [email protected] and we will do our best to resolve the situation to your satisfaction. Thank you for bringing this to our attention, and we hope to have the opportunity to restore your trust in our services.
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Faizan A.
Jul 4, 2024
Working very very nice Awesome
Working very very nice Awesome
Response from BuildZoomJul 26, 2024
Thank you for your enthusiastic feedback! We're delighted to hear that everything is working very nicely and that you're finding our services awesome. Your satisfaction is our top priority, and we appreciate your kind words. If you have any questions or need further assistance, please don't hesitate to reach out.
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Stacey
Jul 4, 2024
Porch railing-went well
My experience went well. I was able to receive several bids and decide which worked best for us. The company chosen worked efficiently, and professionally to perform the installation of a new porch railing. It went as expected and turned out great.
Response from BuildZoomJul 26, 2024
Hi Stacey! Thank you for sharing your positive experience! We're thrilled to hear that you were able to receive several bids and find the best fit for your project through BuildZoom. It's wonderful to know that the chosen company worked efficiently and professionally to install your new porch railing, and that the result met your expectations and turned out great. We appreciate your feedback and look forward to assisting you with any future projects. If you have any questions or need further assistance, please don't hesitate to reach out.
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Donna
Jul 3, 2024
it gave several options for replacing…
it gave several options for replacing my water spigots
Response from BuildZoomJul 26, 2024
Thank you for sharing your positive experience! We're delighted to hear that BuildZoom provided you with several options for replacing your water spigots. It's great to know that you were able to find the best fit for your project. We appreciate your feedback and look forward to assisting you with any future projects. If you have any questions or need further assistance, please don't hesitate to reach out.
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