At BuildZoom we help people realize their dream homes and businesses with peace of mind, and we help local builders and designers grow their companies by meeting new clients. BuildZoom takes in data from contractor licensing boards and building departments from across the nation and manage the most comprehensive database of contractors and permits in the United States. We use that data to evaluate a contractor and use our proprietary matching system to help property owners find the right fit for their project. Are you building a new location for your restaurant? We can find you contractors who have built restaurants.Are you remodeling your kitchen? We will find contractors with kitchen remodel permits completed so you know you're getting an experienced contractor.Save time, money, & frustration by going to buildzoom.com to find a contractor for your next project.Are you more interested in BuildZoom data? Visit buildzoom.com/data to learn more.
BuildZoom (buildzoom.com) has 466 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
buildzoom.com
Website
buildzoom.com
Category
Contractors & Consultants
Location
San Francisco, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 48% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I contacted Apex Welding as I had a problem with my rod iron gate. One would no longer open at all. The other had a problem closing into the latch and both were pulling away from the walls they were attached too.
Josh & Austin came out very quickly. Looked at the gates. Gave me a couple of options as to how these could be repaired. We agreed on what would be done. Josh & Austin came out the next day and made the repairs we had agreed upon. They did a beautiful job. They were very neat and left the area clean. Showed up on time. Two very nice guys that do great work. I would highly recommend you call them if you are in need of their services.
Response from BuildZoomAug 23, 2024
Thank you for your wonderful review! We're thrilled to hear about your positive experience with Apex Welding. It's great to know that Josh and Austin were prompt, professional, and provided you with repair options that met your needs. We're glad they did such a beautiful job and left everything neat and tidy. Your high recommendation means a lot, and we’re happy that you found reliable service with us. Thank you for choosing Apex Welding!
CU
customer
Very impressed with BuildZoom
This my first exposure to BuildZoom, and I am impressed. As a consumer, my comparative point of reference is Angie's List, and BuildZoom provides FAR more information about the companies that they curate for me. I particularly like that each company has it's own 'portal' serving as it's information and data hub. I do wish that I, as a BuildZoom client, had my own individual portal, with all of my added company portals (sub-portals?) accessed from within mine. This would make it easier to go back and find the portal you are looking for. Also, the portal for each company should list their actual phone number, in addition to their 'BuildZoom phone number,' which took me a little getting used to. Lots of 208 numbers!
One item that could use a couple of slight improvements is the way that BuildZoom collects feedback on their suggested companies via text messaging. 1) I am fine with rating them by text - it's very easy - but each company should generate it's own single text. As it is now, I'll get a single text that might have 3-4 companies, asking for feedback on each. But since they are all on one text, it's hard to know how to respond ... 2) the timing of the feedback texts seem off to me. Currently, as soon as I have my initial phone conversation with a BuildZoom company, I get a feedback text. That seems too early to me. I am soliciting bids from these companies to do jobs at my residence - I shouldn't be receiving a feedback text until a company representative has physically come by to my inspect my job AND given me a written estimate. I don't see how anyone can rate a company without meeting them first.
That being said, I am very happy to have stumbled across BuildZoom. I think they have a great business model that is way superior to other alternatives that I've used in the past to find companies to help me on jobs. I will certainly use BuildZoom going forward!
Response from BuildZoomAug 23, 2024
Hi Doug!
Thank you so much for your detailed and thoughtful review! We're delighted to hear that your first experience with BuildZoom has been impressive and that you find our platform to provide more information than other services. We appreciate your feedback on the individual company portals and your suggestion for having a personal portal to manage your selected companies—this is a great idea and something we will definitely consider for future improvements.
We also understand your point about the feedback process via text messaging. We'll look into refining the timing and format of these messages to ensure they are more convenient and intuitive for our users. Your insights are invaluable as we continue to enhance our platform to better serve you.
Thank you for choosing BuildZoom and for your high praise. We look forward to helping you with your future projects!
RR
Robert R.
Not enough contractors use this service…
Not enough contractors use this service unfortunately, so I was forced to use Thumbtack and Houzz, etc. Its easy to use, the messaging and email user experience is not as smooth as it should be.
Response from BuildZoomAug 23, 2024
Hi Robert! We’re sorry to hear that you weren’t able to find enough contractors through our service and had to turn to other platforms. We understand how important it is to have a wide selection of contractors and a smooth user experience.
We are continuously working to expand our contractor network to ensure that you have more options in the future. Additionally, we appreciate your input regarding the messaging and email experience. We’re committed to improving these features to make communication as seamless as possible for our users.
Your feedback is invaluable to us as we strive to enhance our service! Thanks again!
JO
Joe
Very straightforward and helpful.
Very straightforward and helpful.
Response from BuildZoomAug 23, 2024
Thank you so much for the concise and confident review. We really appreciate your business, Joe!
RM
Ruth M.
The site was very easy to use.
The site was very easy to use.
Response from BuildZoomAug 13, 2024
So glad to hear this, Ruth! We're happy to hear that you found the site easy to use. If you have any other comments or need further assistance, we're here to help!
DL
David L.
Very helpful
Very helpful, attentive, expedient. Wish I would have discovered them a week sooner.
Response from BuildZoomAug 13, 2024
Hi David!
Thank you so much for your kind words! We're glad we could help and appreciate your feedback. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to help whenever you need us!
LI
Linda
You ask too many questions
You ask too many questions. I understand you want to make sure it is legitimate, but you need to find a better way.
Response from BuildZoomAug 13, 2024
Hey Linda! Thank you for sharing your thoughts. Our Project Consultants ask detailed questions to ensure we fully understand your project and can match you with the most qualified professionals. Spending this time on the phone with one of our Project Consultants often times results in much less time spent researching and interviewing contractors prior to meeting with them on site.
Our goal is to provide you with the best service possible. We appreciate your feedback and are always looking for ways to improve the process. I tried to find your information with the email you used for this review but could not find your request in our system. If you have any specific suggestions, we'd love to hear them - you can email [email protected]
Thank you!
Vicky
JA
Janelle
Very professional and friendly
Very professional and friendly. They did a good job.
Response from BuildZoomAug 13, 2024
Thank you for your kind words! We're thrilled to hear that you found our team professional and friendly, and that you're happy with the job we did. If you need anything else, don't hesitate to reach out. We're here to help!
