customer
The course was interesting but the…
The course was interesting but the communication was terrible. All emails from you were never received until I called Spectrum(Spent an hour on the phone on Sunday but at least they were there to help) to try to find them. Some how they were getting caught in their spam filter before coming to me. Of course this is on Sunday and no telephone response from RE Business school just told to go to website. Account got suspended(not sure why) so I could not log in. Then it would kick me out when trying to verify my identity. The zip code in my profile was entered wrong. The sign up for classes was the problem. It was messed up at sign up for the courses.
Response from The Real Estate Business SchoolMar 15, 2021
I'm sorry you were having difficulty with your account. Did we set up your account and enter the zip code incorrectly? If so, I do apologize. Have you been able to update your zip code on your profile so that you are not locked out of your account in the future when a security questions pops up? I'm sorry your emails were going to a spam folder. That is setting on your email account. We do recommend saving our email address to your contact list so future emails do not go into your spam folder. We are short staffed on the weekends, I'm sorry we weren't available by phone. Did you try to call us today to assist you with your account access? Please give us a call so we can assist you. We are available by phone M-F 8-5pm, and by email on the weekends. We do hope your experience with our company and with your courses is a positive one. We are here to help you. We look forward to hearing from you in the future.


