BuildiumReviews of buildium.com

The software is five stars no doubt. Wait times for help have been excessive in the past and would prevent my giving them fives stars until I have new experience with that.

Once you navigate through the system it is very easy to work with and customer service exceptional. Every time I called they were ready to help and walk you through the process.

Good software but has errors that need fixed for example credit card info just gets dropped from time to time from accounts for no reason and when someone goes from year lease to a mo to mo lease it kicks them as a tenant and drops them and doesn't even charge rent until someone at office catches it. Some of these items should be fixed but after over a year of complaints they don't seem to fix what's needed to make this a good user friendly software and are more interested in selling products such as renters insurance act which may be nice but not what we need worst.

One of the best online property management software there is!

Buildium is working great for us. The service from the staff is excellent. Anytime we need help they are there.

Tech support is awesome!

Needs more reports, More customization of reports - Somewhere to print LISTS like Owner property tenant without having to use EXCEL as the medium and combine one or more to achieve what should be simple lists. GL should be able to show CLEARED/RECONCILED ITEMS in bank ledgers. Needs more flexibility for multiple leases per unit, for college and/or ANY roommate situations, rather than creating many additional units to accommodate this.

We have used Buildium for many years and it is a big asset to our company. The functionality is simple yet everything we need to be in compliance with our state laws. The addition of a showing coordinator was great! We recommend Buildium often.