BuildiumReviews of buildium.com

I paid for the full year to get a small discount, was informed that the on-boarding was easy to do, short story is it wasn't. We could never get the accounting accurate despite several attempts and constantly restarting. We asked if we should wait until the new year but were told no. The service was only used for 2 of the properties. At six month mark requested the rest of the year be refunded and they refused, I was okay paying for the 6 months of a product that didn't work but they pushed back and stated their product is a self-service product and blamed us for the program not working the way it should. I would literally use ANY other program or paper and pencil before paying for Buildium.

Our property manager uses this software and it is not very good. Putting photos in the community discussions is not easy and the result is not good. The photos get cut off sometimes, other times the aspect ratio changes so the photo is stretched or shrunk. The billing statements online are confusing. Access from a mobile device is very difficult.

We love Buildium and highly recommend it to all small property owners.

easy to use. phone support is a great help. i can't stand those companies that don't offer phone support. buildium helps streamline so much. just wish they would allow tenant files to compartmentalize in one place. For example, tenant app, screening docs, inspection reports, tasks, requests, etc. These things should automatically be accessible in the tenant summary page. Instead, I need to go to inspections-find that tenant report, etc. It is a bit annoying to have to go to 3 or 4 different places, then download, then upload just to have a complete working history of a tenant file.

Need more access for international clients. Do to protocols clients cannot access their owner portal.

Buildium support is always there, always helpful, always pleasant! Thank you Team Buildium!

We use Buildium in our office to screen clients. This is a great system that multiple people can utilize to prevent screen and keep track of tenants.

It’s great, thanks!