BuffyReviews of buffy.co

Love my duvet cover!!! It’s so soft and just gets softer with every wash. Also huge fan of the wiggle pillow. Don’t know how I slept without it!

Took a while for the product to come in. We ordered a sheet set, comforter, and duvet. We had the items for a couple days and the sheets instantly stained from sweat and the comforter was coming apart from the seams which created a fluffy mess.

I was excited to try Buffy’s Cloud Comforter, but I would now tell others to look elsewhere. First, my order was marked as delivered but never arrived, and Buffy did nothing to help resolve the issue. I had to work with the post office myself to track it down. Next, the comforter’s material feels slippery and not very pleasant, though the fill is light and fluffy. I gave it a fair try for two nights, but as a naturally cold sleeper, I still woke up feeling hot. Buffy advertises a free in-home trial and “easy” returns, but I have been emailing them for days just to initiate a return. I keep receiving automated responses promising to “escalate” the issue. There is nothing to escalate — I just need a return label. Overall, I do not recommend buying from Buffy. It has been a waste of time and a frustrating experience from start to finish.

If I could give this company negative stars, I would. It has been close to two months and I have still not received the comforter I ordered. It was "in stock" on their website but after waiting two weeks, I reached out and found out it was out of stock. I reached out once more close to two weeks later to get an ETA on the status of my comforter, which was still labeled as in stock only to be told not to email them again and again ( after two emails total, 2 weeks a part). When they finally shipped the comforter, they used a 3rd party parcel shipping company that has still yet to deliver my order, It is labeled as "shipping exception". Its now been over two months and the company doesn't answer their customer service hotline nor return voicemails. When I reached out to Buffy about my experience all I was told was thank you for your feedback... Stay far far away from this company.

I can honestly say Buffy is the only bedding brand I’m willing to splurge on and it’s worth every penny. The quality is unmatched. Every time I slip into my bamboo sheets, I look forward to that cooling sensation and the incredible softness. I have the cooling sheet set and two duvets and they’ve become the only bedding I’ll use. Even after countless washes, they’ve held up beautifully—still soft, still cooling, still my favorite. I recently treated myself to new fall colors (Monstera and Earth) and I fell in love all over again. The rich tones completely change the vibe of my room while keeping the same comfort I know and love. Now I’m counting down the days until my cooling pillows arrive. Buffy really delivers on both comfort and quality and I don’t see myself ever switching to another brand.

Do not buy anything from this company. If you have any issues with your order, you can't actually speak to a person, you have to email- and you won't get a reply for days. Shipping promises 1-3 business days, and a 7 day free trial. I was charged the day after my order shipped, and my package has been in transit for almost two weeks with a shipping company I have never even heard of. The package has not moved in 10 days and told this is normal. No, it is not. I asked for clarity, for assistance- to receive generic, non- specific answers from a customer service e-mail for the past two weeks.

I love my new Buffy linen duvet cover! It is so soft, the color (Pebble) is beautiful, and knowing it's made sustainably makes it even better. And their customer service is so helpful - I originally ordered a different duvet, and didn't end up liking the color once I received it. But they made it easy to exchange it for the one I wanted!

Really easy to order & quick delivery