BTS MANIA SHOPReviews of btsmaniashop.com

I wish I had known better before I bought it, I was a new fan of BTS and thought it was the real shop. I bought a light stick and it took 3 months to arrive. The box was damaged and didn't have the official sticker on it. The light stick itself looks like it could be real, except it's scratched all over and has white marks on the base. It does light up but bluetooth doesn't work, what makes it actually unofficial is that the QR code doesn't work, it just says that the codes already been used. If you want to buy official Merch, use Weverse Shop or Cokodive, everything is official. They probably won't bring back the army bomb back though since version 4 is supposed to come out soon. Wait for that, or, if you plan to go to a concert you can buy it at the venue, they never run out.

I should have check here first before making purchases on BTS Mania. BTS Mania shopping is a BAD place to shop... They LIED about their product. I just bought the Army Bomb for my daughter’s birthday. The advertisement say “OFFICIAL” and it’s listed for $75. When I received it, the seal is not on the box... I contact customer service and they admit that it is NOT OFFICIAL. “Sorry but it’s high quality but it won’t work at concert. We will give you 34% store credit”... Why would I want it if it doesn’t work at concert???? To return product which they lied about, I have to pay for shipping to return it. DO NOT buy from them!!! Beware as they will trick you

There was an error at first. After 14 days I emailed the company because it had said my order shipped but the tracking system never found anything. BTS Mania said there was an error and my order had actually never shipped out. They sent it out after three more days and finally my item arrived after another week and a half of waiting. I think as an apology they gave me bonus BTS stickers, which was nice. Thank you so much.

Asked for a refund before the time limit and they purposely have not read my emails before the time constraint just to say I can't have a refund. DON'T BUY FROM THAT WEBSITE! It's literally a complete scam! I'm so mad!!

1 star is still too much for this website. I ordered a phone case for my cousin since December 9,2019. And as of today, March 18, 2020, it's still no where to be seen. Contacted the customer service every month and they said it would be arrived soon but NO . The website stated that " if your package is not arrived within 45 days, we will be happy to make a full refund without question", but it was totally a lie. Buy from other website if you can.

The service of postage really bad. I order on 6th February 2020 but received on 10th March 2020 it took 1 month for postage 🙄 I buy Sticker Winter Poster when the parcel arrived really bad condition. They just packed like the letter. No bubble wrap or something can make sure the sticker postage in good condition. Please improve your service!!!!!!!! Really disappointed!!!!!!!!

They never shipped my order then blamed it on a glitch, the reviews are fake, and so are the items Don’t buy from here

If I could give it less than one star I would. It took 45 days untill my package came. It wasn't wrapped with plastic like new things should have and plus how it was in the picture. I order some BTS rings that coast 20 dollars and they looked low quality. The foto cards it came with I'm 100% they are fake. First and last time I order from there. Plz if if your about to order from that website don't they scame you with fake items, at the end I learn my less that when I buy BTS merch it has to be from there official website and stores that are known to sell there things.