Rui C.
Everything went fine. Without any issue.
I bought a miner and hosted it with BT Miners.

BT-Miners is a trusted industry leader and one of the largest distributors for cryptocurrency mining hardware. We have offices in both the United States (New York) and China (Shenzhen) that offer technical support, mining upgrades and repairs, and customer service.
BT-Miners (bt-miners.com) has 445 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Banking & Money · New York, New York
Excellent
Banking & Money · New York, New York
Excellent

Banking & Money · Brooklyn, New York
Excellent

Banking & Money · Valley Stream, New York
Excellent
Showing 336 reviews with 5 stars · Clear filters
Rui C.
I bought a miner and hosted it with BT Miners.
PV
L’équipe toujours a l’écoute. Léna m’a beaucoup aidé sur mon premier miner. Je lui en remercie. Les mineurs ont un taux de disponibilité 100%. Satisfait de la société.
Travis O.
I have trusted this company with $37k worth of purchases for mining equipment. They are top notch and trustworthy. They will answer the phone if you call!
Response from BT-MinersJul 23, 2024
We are glad that the experience was positive.
Ryan
BT miners did a great job working with me to make things right on our order. The service department was on top of things and got out order updated and sent out asap. we will definitely be doing business with them again
Aaron J.
Had a situation happen where they were affected by shortages and it was taking a long time to send. I was initially pretty upset tbh but they made things up to me in a satisfactory way. Overall I was impressed with my experience
robert B.
Best prices around and crazy fast shipping
Jon C.
Very happy with BT-Miners! I am a data-center owner/operator - and a big part of my business is PoW mining... both hosted machines, and my own a like! I ordered an IbeLink KS-Max from BT-Miners a few months back for delivery in April or May. First off - IbeLink is KNOWN FOR PRODUCTION DELAYS! Happy to report, however - BTMiners delivered me my miner ON TIME!. There was a mishap, however... The miner arrived looking like it was hit with a hammer during shipping (Courier was UPS). When I opened the box - I was very disappointed to see a huge dent in the side of the PSU, and the BUS-BARS were bent as well. Part of what I do with my business is ASIC/FPGA service so certainly I was comfortable opening the PSU up to check for further damage. Turned out - 2 of the large barrel caps had broken loose from the board (easy repair - just soldering them back in place...). The miner itself was OK - only the PSU was damaged which I was able to repair. I got the miner fired up and hashing - but it was disappointing - ordering a brand new $15K USD miner and receiving a severly damaged unit. So - HARVEY CHEN! this was the man who contacted me initially after I submitted my order and he just wanted to touch base / confirm shipping information / etc. He was very nice in all of our correspondences. When I received the miner - I sent him photos and explained what happened and what I had to do in effort to make the miner operable. Without hesitation - even though I was able to do some temporary repairs and get the miner online, Harvey happily sent me a NEW PSU ANYWAY! There are so many shady vendors in the space today - and I am VERY PLEASED TO SAY, BT-MINERS is an HONEST, TRANSPARENT, KIND, EXEMPLARY VENDOR and I will positively be buying from them again! Thank you, BT-Miners and Mr. Harvey Chen! -Jonathan
Michael C.
Shauna made it super easy for me to make my first order. Bought 2 KS5M units at an amazing price. I will update once they arrive. Units arrived first week in July a day earlier then DHL listed ETA. BT-Miner is a legit factory fresh vendor. Safe to order from with great pricing.