Jeffrey
super great place and the team works …
super great place and the team works hard to get your deal done..
Response from Broadmoor RV SuperStore Inc.Nov 3, 2017
Thank you Jeffrey!

In March 1997 Broadmoor RV was born. It started out with very humble beginnings next door to the Broadmoor Factory Outlet Mall. The Parts and Service Departments were run out of shipping containers and the sales office was run out of a rented space inside the mall. A few short weeks after Broadmoor RV's creation, disaster struck.Those native to the Tri-Cities know the destruction our windstorms can bring. The Easter Morning Storm of 1997 was one of those storms: destroying several tent trailers off the lot of a dealership just starting out. In its infancy Broadmoor RV was able to make 7 sales in its first month of business. That same year in August the dealership found its new and permanent home on two and one half acres across the street from where it all started. Two and one half acres grew over the years to 22+ acres; over nine times the size. The service department has become recognized nationally as one of the best available with over 50% of technicians being master certified. From 7 units sold a month it now sells close to 1600 annually.The lastest addition of 12 more service bays, a paint booth, collision center and expanded parts department encouraged the addition of SuperStore to the name. Broadmoor RV SuperStore has Super People, Super Service and Super Prices all in one place. Come in and let them prove it!Broadmoor RV is conveniently located near the areas of Richland, West Richland, Kennewick, Pasco and Walla Walla.
Broadmoor RV SuperStore Inc. (broadmoorrv.com) has 837 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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837 approved reviews, newest moderated first
Jeffrey
super great place and the team works hard to get your deal done..
Response from Broadmoor RV SuperStore Inc.Nov 3, 2017
Thank you Jeffrey!
Kroderi
We were very happy with our purchase, the price was right, financing options were good and we were very pleased with their customer service, we would definitely encourage others to use Broadmoor.
Response from Broadmoor RV SuperStore Inc.Nov 3, 2017
Kroderi thank you!
Josh C.
Was great when we bought our travel trailer . There customer service after sucks the people in parts were great tried to do what they could to help me but getting people to call you back is impossible they are to busy to care of you after the sell.
Response from Broadmoor RV SuperStore Inc.Nov 3, 2017
Josh we will forward your review to a staff member and thank you for taking the time to respond.
Joe
The sales side of the business was fantastic. The service department could careless about your problems and time.
Response from Broadmoor RV SuperStore Inc.Oct 31, 2017
Thank you for taking the time to review us Joe. This will be passed on to the appropriate staff member.
David
I am from Minnesota and bought a Glacier Peak 5th wheel from Broadmoor RV's web site. I paid the price Broadmoor RV was asking in December of 2016 and they offered to hold the fully paid for unit on their lot until I was able to travel to Washington to pick up in April 2017 (3.5 months). Pick up experience was cold and seemingly unappreciative for someone that bought a brand new unit and traveled over 1600 miles to pick up. Broadmoor was advertising a promotional offer on solar panels for customers that picked their unit on the day I picked my unit up. Marta told me I did not qualify cause I had gotten such a great deal. My unit was retrieved from the "pre-delivery walk thru area" and dropped in the lot across the street, and BOOM, I was pariah as I had to hunt someone down to at least advise me that me unit was hooked up properly so I was safe to drive back for the first time hauling a fifth wheel to Minnesota. The transition from customer to "has been" was black and white and immediate! WOW!
Response from Broadmoor RV SuperStore Inc.Oct 31, 2017
David your review will be passed on to the appropriate staff member. Thank you for taking the time to review us.
Tom and S.
Totally loved doing business with this company and recommend them to everyone who admires our RV. They gave us the best deal (by far) of every dealer we talked to. Not only was the sales experience totally positive, but their service and set-up staff are extremely personable and thorough.
Response from Broadmoor RV SuperStore Inc.Oct 31, 2017
Tom and Sherrie we appreciate your business and review thank you.
Scott
Very friendly and helpful. . Worked with me on my new rig. Also fair on price... service has bee good.. just sometimes takes longer than I think it should. But that could be just me.. overall I recommend them for your RV needs in the tri cities area..
Response from Broadmoor RV SuperStore Inc.Oct 31, 2017
Thank you Scott for your review.
Lyman
Rating based on dealings with salesman and the delivery process - can't speak to service since I'm out of the area and will get service elsewhere. Salesman gave me the best price he could, beat the other dealers by quite a bit, and the purchase went through with no surprises. Paid what we were quoted and the unit is exactly as described
Response from Broadmoor RV SuperStore Inc.Oct 27, 2017
Thank you Lyman for your response and Business!