Broadout.com Reviews | Read Customer Reviews of broadout.com

Broadout.comReviews of broadout.com

2.77 reviews
Outdoor Activities
170 S Lincoln St, Spokane, WA 99201, Spokane, Washington

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Broadout.com

About Broadout.com

BRoadout.com is a pioneering Direct-to-Consumer (DTC) shopping platform that serves as the ultimate destination for respected, high-end outdoor industry manufacturers who want to showcase and sell their exceptional products directly to consumers at competitive prices.BRoadout - Where Adventure Begins!!Welcome to BRoadout, where the world of outdoor adventure meets unparalleled quality and accessibility. We're not just a shopping platform; we're a passionate alliance forged by leading outdoor gear manufacturers, driven by a shared love for active lifestyles and the great outdoors.At BRoadout, we believe that every individual deserves the opportunity to embrace nature, seek adventure, and create unforgettable moments outdoors. Our platform is a direct gateway to top-tier outdoor gear, sourced directly from world-renowned manufacturers with a legacy of crafting exceptional equipment for renowned outdoor brands.

Broadout.com (broadout.com) has 7 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.

Website: broadout.com
Category: Outdoor Activities
Location: Spokane, Washington
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 57% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Broadout.com reviews

7 approved reviews, newest moderated first

Daniel D.
Sep 30, 2026
SCAM ALERT
I placed my order 3 weeks ago, still haven't received it. Customer service won't respond. There is no phone number. SCAM ALERT
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Elizabeth C.
Aug 23, 2026
Excellent Customer Service
We bought two air mattress frames for camping. One never inflated well. The customer service from Broadout was amazing! Prompt and courteous. Even though they didn't have the product replacement immediately, they were transparent and communicated well. I am very impressed with how they handled our situation.
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Courtney A.
Jun 3, 2026
Not reliable shipping
I placed an order for an item that I paid about $300 for on May 21st, it’s June 2nd. I have not gotten any shipping updates or information about the item since then and it hasn’t been delivered, but my free gift came within a few days. I’ve emailed them 2 times and haven’t gotten a response.
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Bob
Feb 3, 2026
Do not trust this business
Do not trust this business ! They take payment and promise payment within 3-4 days. Then they do NOTHING! No order updates. No shipping notices. They do not have a phone number. They do not reply to email service requests.
Response from Broadout.comFeb 4, 2026
We sincerely apologize for the frustration and lack of communication you have experienced. This is not the level of service we strive to provide, and we are committed to resolving this for you immediately. To investigate your order and provide a clear solution, could you please share your order number and contact information? With these details, we can locate your order in our system, check its current status, and take direct action to either expedite shipment or process a refund as appropriate. We value your feedback and the opportunity to make this right. Thank you for bringing this to our attention. Sincerely, Lamar Customer Support Team
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Christopher S.
Oct 16, 2025
I ordered a chair from Broadout
I ordered a chair from Broadout, site says 4 business days for delivery I have yet to get my product. In fact the site says order confirmed. I reached out to the store, by email have not heard back from them. They do not have a number to call directly.
Response from Broadout.comDec 4, 2025
Thank you for bringing this to our attention, and we sincerely apologize for the delay and communication frustration you've experienced. We have checked your order and can confirm that the package shows as delivered according to the USPS tracking number: 9361289703055434607929. You may verify this status directly on the USPS website for the most up-to-date information. Regarding your email inquiry, our team did reply within 24 hours as part of our standard support process. We kindly suggest checking your spam or junk email folder, as sometimes our messages may be filtered there accidentally. If you still have not received the chair despite the tracking update, or if you have any further questions, please reply to this message or contact us again directly through our website contact form. We are here to ensure this is resolved promptly. Thank you for your patience and understanding. Best regards, The BRoadout Team
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Krui
Jul 9, 2024
Huge thanks to Lamar for making my cushion exchange a breeze!
I recently purchased a mat from your store, but unfortunately, I ended up getting the wrong size. I was a bit worried about the exchange process, but Lamar, the customer service representative I spoke with, made everything incredibly easy. On top of the fantastic customer service, I'm also very impressed with the quality of the cushion itself. It's clear that a lot of care goes into your products.
Response from Broadout.comFeb 25, 2025
Hi there! Thank you so much for sharing your wonderful experience with us! We’re thrilled to hear that Lamar was able to make your cushion exchange smooth and stress-free. We always aim to make the process as easy as possible for our customers. It’s also fantastic to hear that you’re happy with the quality of the cushion itself. We take great pride in our products, and knowing that you’re impressed means a lot to us! If you ever need anything else or have any more questions, please don’t hesitate to reach out. We're here to help anytime! Best regards, The BRoadout Team
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Nancy X.
Jul 1, 2022
Good experience
Good experience
Response from Broadout.comFeb 25, 2025
Hi there! Thank you for taking the time to share your experience! We’re so glad to hear that it was a good one. If you need anything else in the future, don’t hesitate to reach out. Best regards, The BRoadout Team
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