Bradley B.
Second purchase from Broadmoor
Second purchase from Broadmoor. That alone says something. Great selection and even better customer service.
Response from Broadmoor RV SuperStore Inc.Oct 7, 2017
Thank you Bradley for the response!

In March 1997 Broadmoor RV was born. It started out with very humble beginnings next door to the Broadmoor Factory Outlet Mall. The Parts and Service Departments were run out of shipping containers and the sales office was run out of a rented space inside the mall. A few short weeks after Broadmoor RV's creation, disaster struck.Those native to the Tri-Cities know the destruction our windstorms can bring. The Easter Morning Storm of 1997 was one of those storms: destroying several tent trailers off the lot of a dealership just starting out. In its infancy Broadmoor RV was able to make 7 sales in its first month of business. That same year in August the dealership found its new and permanent home on two and one half acres across the street from where it all started. Two and one half acres grew over the years to 22+ acres; over nine times the size. The service department has become recognized nationally as one of the best available with over 50% of technicians being master certified. From 7 units sold a month it now sells close to 1600 annually.The lastest addition of 12 more service bays, a paint booth, collision center and expanded parts department encouraged the addition of SuperStore to the name. Broadmoor RV SuperStore has Super People, Super Service and Super Prices all in one place. Come in and let them prove it!Broadmoor RV is conveniently located near the areas of Richland, West Richland, Kennewick, Pasco and Walla Walla.
Broadmoor RV SuperStore Inc. (broadmoorrv.com) has 837 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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837 approved reviews, newest moderated first
Bradley B.
Second purchase from Broadmoor. That alone says something. Great selection and even better customer service.
Response from Broadmoor RV SuperStore Inc.Oct 7, 2017
Thank you Bradley for the response!
KB RV L.
Outstanding customer service. Inquired online and received an immediate response. We were interesting in buying a jayco siesmic wave. Was able to give a down payment over the phone and several days later flew to Broadmore. The rig was ready for a PDI. Everything was on point and with very few minor fixes their technician was quick to make the repairs. Highly recommend this dealership!
Response from Broadmoor RV SuperStore Inc.Oct 7, 2017
Thank you for taking the time to respond. We appreciate your business!
Christopher S.
I am very upset! They took many pictures for warranty that they promised they would process the following day. They stated these would parts would be mailed to my house, and I have never even received a call? I also have an alignment issue that I called about but never got a call back as to where to take it for warranty repair? I would like a call from the General manager!
Response from Broadmoor RV SuperStore Inc.Oct 7, 2017
We will pass on to the appropriate person Monday, thanks for taking time to respond.
Tina H.
Good customer service!
James
Great place great people