Greg
Brad T did a great job helping us get …
Brad T did a great job helping us get set up. Thank you!
Response from Broadmoor RV SuperStore Inc.Dec 27, 2017
Thank you Greg!

In March 1997 Broadmoor RV was born. It started out with very humble beginnings next door to the Broadmoor Factory Outlet Mall. The Parts and Service Departments were run out of shipping containers and the sales office was run out of a rented space inside the mall. A few short weeks after Broadmoor RV's creation, disaster struck.Those native to the Tri-Cities know the destruction our windstorms can bring. The Easter Morning Storm of 1997 was one of those storms: destroying several tent trailers off the lot of a dealership just starting out. In its infancy Broadmoor RV was able to make 7 sales in its first month of business. That same year in August the dealership found its new and permanent home on two and one half acres across the street from where it all started. Two and one half acres grew over the years to 22+ acres; over nine times the size. The service department has become recognized nationally as one of the best available with over 50% of technicians being master certified. From 7 units sold a month it now sells close to 1600 annually.The lastest addition of 12 more service bays, a paint booth, collision center and expanded parts department encouraged the addition of SuperStore to the name. Broadmoor RV SuperStore has Super People, Super Service and Super Prices all in one place. Come in and let them prove it!Broadmoor RV is conveniently located near the areas of Richland, West Richland, Kennewick, Pasco and Walla Walla.
Broadmoor RV SuperStore Inc. (broadmoorrv.com) has 837 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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837 approved reviews, newest moderated first
Greg
Brad T did a great job helping us get set up. Thank you!
Response from Broadmoor RV SuperStore Inc.Dec 27, 2017
Thank you Greg!
John & D.
Fred was very helpful and showed us different 5th wheels that our half ton pickup could pull. We then bought a one ton pickup and again, Fred was very helpful. We decided on a 5th wheel to buy. He set us up to get the hitch installed and the 5th wheel ready for us to take. Everyone was very nice throughout the entire process.
Response from Broadmoor RV SuperStore Inc.Dec 27, 2017
Glad that you and Deena had a pleasant buying experience. Thank you for your review and business!
John & K.
bought used class-c had a few minor issues fixed most should have been more thorough on pre-inspection could have saved time and frustration
Response from Broadmoor RV SuperStore Inc.Dec 27, 2017
John & Kathleen, thank you for your review and we appreciate your business.
Steve & D.
Our salesman, Fred Davenport, was very easy to work with and very accommodating. He made numerous trips to the trailer we eventually bought to help answer our questions and to help us visualize what was possible. We have worked with numerous salespeople (this is our 5th travel trailer) and Fred was by far the most knowledgeable of his inventory. Dealing with Fred and the Broadmoor crew was straightforward, clear, tactful, and an experience based on compromise. We are pleased with the product and with Fred and Hector, who provided the final walkthrough.
Response from Broadmoor RV SuperStore Inc.Dec 23, 2017
We are glad to hear that your experience was delightful. Thank you Steve & Danna for your business!
Kevin
Good overall service. At delivery the shop guy broke our door holder. Didn't notice or admit to it. Also there is a smell of propane in the unit when it heats. Not sure what to do there. The rest of the sales experience went well.
Response from Broadmoor RV SuperStore Inc.Dec 21, 2017
Kevin, Thank you for your review and business. I will pass on your review to the appropriate staff member
Janita & B.
Everyone we met was friendly and helpful. They worked with us to help us find what we were looking for. We had done business with Broadmoor several years ago and felt sure that was the place we wanted to do business. When someone has been honest with you in the past, you are more willing to have trust in them. This proved to be true.
Response from Broadmoor RV SuperStore Inc.Dec 18, 2017
Janita & Benny, We appreciate your business and review! Hope your enjoying your new unit as well.
Kirk
Sales experience was alright but we are we are still waiting on some fixes promised on the rv we purchased. Bathroom door on brand new trailer was scratched and is suppose to be replaced and rubber grommets on cooktop were missing and are suppose to be sent but we still have not receiver or heard when to expect them.
Response from Broadmoor RV SuperStore Inc.Dec 15, 2017
Kirk we apologize for any inconveniences you have encountered. Broadmoor RV appreciated your business and review.
Stephanie
Unfortunately I delt with three different salesman . Of course I was looking with the first one and when he wasn’t available the second time in I had a new salesman. Both were polite and eager to show me what was there. The third time I had a very eager young man as neither of the other two were available. He went the second mile with me and I purchased from him. In the end he didn’t get credit and I was to deal with the first two salesman if there was a need. I find that sad but I’m sure they had their reason. My biggest issue is that there were found two major issues that would of kept me from purchasing. Neither were fixed a week later during a walk through. One had been glued and was evident. They agreed to fix the issues.........they stated both propane bottles would be filled and were not. Little things but important things.
Response from Broadmoor RV SuperStore Inc.Dec 10, 2017
Stephanie thank you for your business and review. We apologize for any inconveniences you encountered during your purchasing experience.