Cindy
Our experience at Broadmoor RV was…
Our experience at Broadmoor RV was great.
Response from Broadmoor RV SuperStore Inc.Mar 12, 2018
Thank you Cindy for your review!

In March 1997 Broadmoor RV was born. It started out with very humble beginnings next door to the Broadmoor Factory Outlet Mall. The Parts and Service Departments were run out of shipping containers and the sales office was run out of a rented space inside the mall. A few short weeks after Broadmoor RV's creation, disaster struck.Those native to the Tri-Cities know the destruction our windstorms can bring. The Easter Morning Storm of 1997 was one of those storms: destroying several tent trailers off the lot of a dealership just starting out. In its infancy Broadmoor RV was able to make 7 sales in its first month of business. That same year in August the dealership found its new and permanent home on two and one half acres across the street from where it all started. Two and one half acres grew over the years to 22+ acres; over nine times the size. The service department has become recognized nationally as one of the best available with over 50% of technicians being master certified. From 7 units sold a month it now sells close to 1600 annually.The lastest addition of 12 more service bays, a paint booth, collision center and expanded parts department encouraged the addition of SuperStore to the name. Broadmoor RV SuperStore has Super People, Super Service and Super Prices all in one place. Come in and let them prove it!Broadmoor RV is conveniently located near the areas of Richland, West Richland, Kennewick, Pasco and Walla Walla.
Broadmoor RV SuperStore Inc. (broadmoorrv.com) has 837 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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837 approved reviews, newest moderated first
Cindy
Our experience at Broadmoor RV was great.
Response from Broadmoor RV SuperStore Inc.Mar 12, 2018
Thank you Cindy for your review!
Catherine
The store had a large selection of RVs. Scott, in the Service Department has been very helpful in answering our questions even long after we brought our RV home.
Response from Broadmoor RV SuperStore Inc.Mar 12, 2018
Catherine, thank you we appreciate your business!
Gary
From Bim and Ryan everyone that we came in contact with was very friendly and professional.
Response from Broadmoor RV SuperStore Inc.Mar 9, 2018
Gary, thank you for your review and business!
Debra
Brad Trumpy answered all my questions when I went in, took the time to show me both the travel trailers I wanted to see and worked with me on the sale without being pushy. When it was time to pick it up, the associate took me thru the trailer on a walk through answering all questions, and ordered a replacement door from the bath to the bedroom as the one in it was marred up. I will definitely go back for any products needed and repair work. If I decide to buy another trailer I will be sure to use Brad again.
Response from Broadmoor RV SuperStore Inc.Mar 9, 2018
Thank you Debra for your business and review!
Troy & L.
They were very helpful, pleasant and accommodating. We had a small issue with a switch not working and they took care of it during our walk through before we ever took it home. Joe in Service is awesome!!
Response from Broadmoor RV SuperStore Inc.Mar 8, 2018
We appreciate your business and review Troy & Lynn!
John
Sales person looked hard to find what we were looking for. She showed other options but we didn’t feel pressured. Finance woman could smile a bit more. They seemed to have overbooked the walk throughs during pickup on Saturday even though we had an appointment.
Response from Broadmoor RV SuperStore Inc.Mar 3, 2018
John, thank you for your review and we do apologize for any inconveniences during your appointment. We value your business!
Steve
We were from out of town and bought a brand new fifth wheel that unfortunately had several quality control issues from the factory. On the spot, the entire service team jumped into action to fix the problems and we were on our way home same day. Most impressive maintenance/service facility I've seen at an RV dealership. From sales to owner, the staff is very professional and customer oriented. The warranty department has been aces, providing delivery of warranteed parts to our every changing travel destination. Wouldn't hesitate to return to Broadmoor RV Superstore for another new purchase or service!
Response from Broadmoor RV SuperStore Inc.Mar 2, 2018
We apologize for any inconvenience during your walk thru. Thank you Steve for your business and review!
Carrie
Our experience at Broadmoor RV began with Dave Hart. He was our pilot all the way through sales, service, and parts. He even called us on his day off to let us know the day to pick up our RV was on schedule. Dave was very professional and honest. JT in finance was personable and thorough in his work. There were a few things that were not done on our walkthrough day but the next day they were with Dave’s help. Bill was a great help with some questions about our hydraulic stabilizers and did some quick adjustments on a few other things. His knowledge and quick work got us on the road very soon. Scott at the service desk was a great help getting us in and out quickly upon our visit. Broadmoor RV is s big place with a personal touch. They are willing and able to help with questions and problems as a company should be with their job not ending with the sale. We recommend Broadmoor RV for your RV needs! Mark and Carrie Wanke
Response from Broadmoor RV SuperStore Inc.Mar 2, 2018
Thank you Mark and Carrie for your patience. We value your business.