Steve
Buy your RV here
Great place to do business. The prices were good and the staff were great.
Response from Broadmoor RV SuperStore Inc.Sep 18, 2018
Thank you Steve! Hope you make many memorable adventures in your new unit.

In March 1997 Broadmoor RV was born. It started out with very humble beginnings next door to the Broadmoor Factory Outlet Mall. The Parts and Service Departments were run out of shipping containers and the sales office was run out of a rented space inside the mall. A few short weeks after Broadmoor RV's creation, disaster struck.Those native to the Tri-Cities know the destruction our windstorms can bring. The Easter Morning Storm of 1997 was one of those storms: destroying several tent trailers off the lot of a dealership just starting out. In its infancy Broadmoor RV was able to make 7 sales in its first month of business. That same year in August the dealership found its new and permanent home on two and one half acres across the street from where it all started. Two and one half acres grew over the years to 22+ acres; over nine times the size. The service department has become recognized nationally as one of the best available with over 50% of technicians being master certified. From 7 units sold a month it now sells close to 1600 annually.The lastest addition of 12 more service bays, a paint booth, collision center and expanded parts department encouraged the addition of SuperStore to the name. Broadmoor RV SuperStore has Super People, Super Service and Super Prices all in one place. Come in and let them prove it!Broadmoor RV is conveniently located near the areas of Richland, West Richland, Kennewick, Pasco and Walla Walla.
Broadmoor RV SuperStore Inc. (broadmoorrv.com) has 837 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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837 approved reviews, newest moderated first
Steve
Great place to do business. The prices were good and the staff were great.
Response from Broadmoor RV SuperStore Inc.Sep 18, 2018
Thank you Steve! Hope you make many memorable adventures in your new unit.
Robert
Sales and Service personnel were great.
Response from Broadmoor RV SuperStore Inc.Sep 17, 2018
We value your business and review Robert, Thank you!
Bruce
We chose not to purchase extended warranty’s The fellow that closed our deal made it sound as if we should because the trailer will break down. My wife questioned whether we were buying a bad trailer. She was not happy with his reply
Response from Broadmoor RV SuperStore Inc.Sep 15, 2018
Bruce, we apologize for how you felt when you left from here, but i will be sending your review to the appropriate staff member. Thank you for your business and review.
David
Experience was fine until after the sale. Over 2 weeks waiting for the service department to contact me about warranty issues.
Response from Broadmoor RV SuperStore Inc.Sep 10, 2018
We apologize for any inconveniences. I will be handing your review over to the appropriate staff member. Thank you David for your business.
Homero
I loved the service, not pushy or felt pressure to make a purchase. Jordan was very helpful in my orientation. We are currently camping and living it, no problems encountered.
Response from Broadmoor RV SuperStore Inc.Sep 10, 2018
Thank you, Homero. We value your business and are glad to hear that you are enjoying your unit.
Dave
Offered less than sticker. They came back with nothing less than sticker. I upped my offer but they again came back with their sticker. By not moving a single dollar I now feel the negotiation was a “win -lose” with me losing. You do not want a customer to feel the process was a “win-lose” as I f do not feel satisfied in the process.
Response from Broadmoor RV SuperStore Inc.Sep 10, 2018
Your review will be passed on to the appropriate staff member. Thank you Dave.
Susan W.
Great sales staff, forthright about prices. Service people were also superior to accommodate our add-ons and special requests. Bought a Nash trailer, which we are very pleased with as well.
Response from Broadmoor RV SuperStore Inc.Sep 7, 2018
Susan, thank you for your business and review!
Steve
Sales was great. The walk through was fine. When we got our trailer up to camp spot the batteries were dead. I asked about them. They said they would check them. I took the cover off. Because we were smelling bad fumes. One of the acid caps. Was off no acid in the battery. It was smoking. Putting off a terrible smell. I had to unhook the battery. I put 2 bottles of water in it. And tried to charge it. It continued to smell. Had to go to town 2 hrs away and get new batteries. Outside and bedroom speakers don’t work. They said they did. But they don’t. Opened the two tabs on the outside vent for the stove. And the vent fell in the ground. The ear on one side was broke off. Allowing the vent to fall off. I will talk to Broadmoor RV. When I get off vacation. Understanding this was a $24,000. Used trailer. But think the PDI. Wasn’t done very well. Shouldn’t of has these issues. Also. I don’t believe the water heater is working on elec. but I will have it checked out.
Response from Broadmoor RV SuperStore Inc.Sep 5, 2018
I will hand over your review to the appropriate staff member. Thank you Steve.