Broadmoor RV SuperStore Inc.Reviews of broadmoorrv.com

Delivery of our new 5th wheel was terrible. They were late, our appointment was at 9 but we were unable to actually leave with it until 4pm. I was not given adequate instructions on coupling and decoupling the 5th wheel and no instructions on the leveling system you must use for that process. When I went to find the instructions in the information packet they were missing. Terrible experience. The sales manager was an annoyingly crabby guy. They are basically so busy they don’t care or don’t have the time to. A young man in the service department finally helped me hookup and leave with my RV. It was not his job. Overall terrible experience. The ONLY bright spot was the salesperson Marta who was wonderful. Otherwise one star.

We chose Broadmoor after shopping around Washington and Oregon. We knew exactly what we wanted, and we were willing to drive for a sufficient difference in price. We did not visit Broadmoor until we picked up our trailer. Our pre-sales process was communicative, helpful, and timely. On site for delivery, the actual financial process involved a bit more waiting than we would have preferred, but to a person, all of the sales and technical people were cordial and helpful. We have yet to have any experience with after sale or warranty issues. At this point, I would have no hesitancy in recommending them.

This is our second purchase from Ryan Michaelsen at Broadmoor and we wanted to work with him specifically. Like our first experience, Ryan went above and beyond to help us get the deal we wanted. He’s an exceptional salesman and wonderful person. We love our new camper! John Rodriquez in finance was extremely knowledgeable about the process and helped us save some money with some existing contracts from our previous purchase. That really helped us. Charles Hipp was wonderful and patient with our intro to the new camper. He answered every question and put our minds at ease. We are hoping our friend purchases a camper from this team—he can’t go wrong (like he did with his last purchase from another company!). Thanks to everyone who made our dreams come true with our new camper!!

Jason, our salesman, was great. the orientation was good, The issues we has was, the gentleman who did the orientation, at times, came across as being impatient with us. this was our first rv and had questions or clarifications. He was very knowledgeable but seemed like he was tired of us asking questions. The inspection of Rv seemed to overlook that the water heater screws had come apart. Woman in parts and service was very wonderful and got it set up to be fixed right away.

Once again the Broadmoor team really came through on just the right camper for me! Great service is why I became a repeat customer with BroadmoorRV

The purchase experience, trailer prep, and pickup were courteous, complete, and professional. The price negotiation was fair and reasonable. Angel M. was knowledgeable and balanced in the ssle. Jordan assured the trailer was detailed, all systems were checked, the water tank was disinfected, the propane was full, and he answered a number of questions. Another person installed the equalizer hitch and Jordan demonstrated the setup well.

Great place to buy your toys. I like the fact that we knew what we wanted and they didn't try to sell us something else. Marta was great. Once we decided on the camper, the financing didn't take anytime at all. The whole experience was great.

Very informative and responsive.