Richard W.
Reason for the Three rating as follows:
Reason for the Three rating as follows: 1. Hard sales tactics to buy additional extended warranties after saying, " no Thank you several Times". 2. When adding the Battery Holder, it was put in wrong by mounting the plate on top of the hitch area and cramming the batteries and battery boxes in where the lids would not fit correctly or anyway to check the batteries for maintenance without total disassembly. Returned it to get it fixed right. Provided picture from Outdoor RV to show proper installation. 3. Found adhesive on the floor inside that needed to be cleaned up. 4. Chain and Power cable to vehicle holder missing on the hitch, was added on the return visit. 5. When picking up the trailer after the return, found battery terminals not tight, one connection was not even hand tight. Had it fixed before I left.


