Looking for a pet-friendly hotel? How about an awesome dog park, trail or beach?BringFido is the world's leading pet travel website and the #1 trusted resource for dog owners looking for the lowdown on the best hotels, attractions, and restaurants that welcome pets.
BringFido (bringfido.com) has 439 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
bringfido.com
Website
bringfido.com
Category
Media & Information
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 98% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I’ve talked to Trish 3 times now and she’s so sweet and helpful. She helped me find a hotel room for my family and my pup with no issues at all. Very polite and answered all of my questions. She talked to me as a person more than a customer, amazing during the stress of driving across country with a newborn and pup. Process is very easy! Prices are fair and broken down upfront. We love BringFido and reps like Trish make it better.
Response from BringFidoFeb 13, 2023
Thank you for your kind words, Kenna. We're so happy to be of service!
NA
Nancy
Paid twice
My reservation was not at the hotel when I arrived. I had to pay, and then was charged by bringfido. I have not been able to clear up this manner, as no one responds.
Response from BringFidoFeb 13, 2023
Nancy, we need to gather a bit more information in order to help you. We never charge a guest twice, and there's no instance in which we would ever not answer a guest. I've reached out to see if you can provide more insight, and hope that you'll respond. You may also always update us by emailing [email protected]. We hope to hear from you.
NY
NYB
SCAM
SCAM! Took credit card and private info! No one at hotel new a thing about it and never heard of Bring Fido! Not even the managers! I tried several times to book with your Bring Fido website for a hotel in Ohio, for
Us one night, the price was 86.43 tax included for one night but the app would not work and so I called the customer service number from the website and the representative was very nice and tried several times and was unable to reserve the room! I had to give our credit card info to them several times online and on the phone, and still we were apparently unable to reserve the room for some unknown glitch with the room availability, even though the room was clearly available, but the the system between your site
And the hotel was not working for some reason! So they gave me the direct number to the hotel and the hotel still could not get it work even though the room was available! Michelle at the hotel told us that the room was available and they didn't know why it was not working either, I had to give her the charge info also several times, again to no avail! And after this our credit cards were all suddenly blocked after trying to make these reservations and payment!Today we went to check out and the room was $111 and change not the $86.43 total with tax and everything it was supposed to be! I am pissed and your app owes us money, the difference between $111 and 86.43! And I will also take this up with the hotel! Not happy with this experience!!! Sounds like a bait and switch scam to me? Of course the hotel manager refused to address any issues either! Over 4 months later and I finally get a response, but NO resolve from Bring Fido!!
Response from BringFidoJan 26, 2023
Jeannine, we're very sorry that you are so upset, but you never booked a reservation through BringFido, as we've relayed in all of our communication. Your credit card was declined by both our site and the hotel when you called them directly, as you state yourself in your review and Facebook post. This is an issue to discuss with your credit card company. But, because your card was declined, we did not receive payment and therefore have nothing to refund you. You will not find a charge from BringFido on your statement. Again, we truly regret that you had a bad experience, and would like to help you in the future. In this particular case, BringFido was ultimately removed from the equation once your card could not be processed.
KR
Kim R.
EZ PZ on the road reservation with Bring Fido
Called to make a reservation while on the road. Customer service rep made sure the Comfort Inn still had a pet friendly room available for that night and took payment over the phone. We arrived a short time later and check in was a breeze.
Response from BringFidoJan 26, 2023
We're so happy to have been of service. Thank you for your review!
LD
Lynn D.
So far so good — very helpful information
So far so good. I have made 3 reservations through BringFido with the last one on Jan 7 of this year. The information provided helps me make a comfortable decision, especially the pet cost. It’s amazing the wide range of costs for bringing a dog.
Response from BringFidoJan 26, 2023
Thanks so much for sharing your experience!
SS
Sue S.
Easy way to locate pet friendly motels
Easy way to locate pet friendly motels. Any pet fees are provided and amount is guaranteed
Response from BringFidoJan 4, 2023
Thanks so much for your review, Sue! We're happy to be of service.
JB
James B.
Good information on what a hotel means by Pet Friendly
Excellent information on hotels that accept pets -- easy to distinguish between pet tolerant places (high pet fees) and pet friendly hotels (no or low fees). Bookings went smoothly, no problems.
Response from BringFidoJan 3, 2023
Thank you very much for your review!
MC
Mom2 Chito (.
Friendly staff
Friendly staff. Spacious rooms. No carpet. No pet fee. Great amenities
Response from BringFidoJan 3, 2023
We're so happy that you found a great place to stay using BringFido! We would love it if you would also review the hotel on our site so that other travelers might benefit from your experience.
