Brightside HealthReviews of brightside.com

I wish the check ins were more well rounded in mental health, depression and anxiety aren't the only mental health issues people suffer with. I wish there were check-ins related to bipolar and ADHD and PTSD. This seems to be a very basic solution to the most severe issues. It's impossible to describe my mental health under only 2 categories. And trying to sells me short and makes true healing at my core impossible. Also more variety in the self care section would be great, only offering videos is a very slack way of offering "self care" options.

Some times schedule issues

Just weird and unfulfilling people. Psychiatrist and therapist. I picked the best ones.

I was never able to open the lessons even after countless emails the issue was never resolved. I see that as a part of my therapy I was not able to complete as well as a part of the price I paid.

It has been okay. The therapist assigned to me has been wonderful. However, I cancelled one appointment and was going to reschedule when I could but didn't do it the same time I had cancelled the appointment. Maybe a few days or so later, I'm checking my email and there was an email stating for me to check into my appointment as well as one saying I missed my appointment and I did not set this appointment up, I'm not sure how it got to be that I was supposed to check in to one, which then followed that I had missed it and I owe a bill for that and I didn't set up this particular appointment. I'm not very happy with this at all. I'm hoping it will be waived so it doesn't go against my insurance. I do not feel it's right for me to pay for an appointment I missed that I wasn't aware about nor did I sxhedule it.

Generally easy but not intuitive on how to contact in an emergency like for an emergency RX refill. Also not feeling my therapist; not clear how I select another one

I like my psychiatric provider. I feel like she has made good medication choices for me, and continues to provide recommendations for supplements to help my systems work better. Therapy with Brightside was not what I had hoped. My first therapist felt more like talk therapy than I wanted, though she did have a plan for more. She had a single no show on our third visit, left a voicemail on my phone to apologize and encourage a new appointment, then stopped communicating with me when i was communicating that she has no availability for me to book and was asking for help. My second therapist that I chose myself said things that made me quite uncomfortable to continue with him. I presented concerns specific to my life and he countered with statements that felt he had opinions or beliefs opposed to my issues. I ultimately canceled my therapy plan with Brightside and I am looking for a therapist more attuned to the supportive environment that I am seeking. I have kept my psychiatric care with them because I do like my provider and I feel the support I desire there.

Good and bad