Brightside HealthReviews of brightside.com

Everything was great and helpful, but audio connection isn't always consistent. Cuts out.

I have been doing therapy and I love it! Was it always this easy? If I knew how helpful it would be, I would have done it much sooner. The medical appointments are a little iffy. The prescriptions get refused by my pharmacy sometimes because they weren't approved by the doc. Then it takes a couple weeks to get an appointment.

I used Brightside because I lost my insurance and therefore access to my medications. This was an incredible resource that I found to be decently affordable at $95/mo. I did not use any of their therapy services. I felt lucky that I already had experience with my medications because there was a lack of thorough guidance from the psychiatrists I met with. I went through 2 different practitioners due to the fact that the first woman I met with (multiple times) was apparently not licensed to practice in my state. I was forced to pick a new doctor but the 2nd one was a much better fit, actually! It was easy to pick my medications up from the pharmacy and the pharmacists were awesome about scanning coupons to make my meds affordable. There was one pharmacist who gave me medication warnings that the doctor didn't -- luckily I knew already but did need that reminder from that pharmacist for which I am thankful. Overall, if you are in a pinch or lack insurance then this is a great resource. Just don't expect the practitioners to get super in depth with you, it's almost to the point where I'm sure if you asked after a medication you were interested in they would probably prescribe it to you even if you weren't in true need of it. I didn't care for that and felt like I was treating myself once the video calls ended. It worked out while I needed it, but I will be honest and say that I am happy I got my insurance back and am back with my OG care team. I would go back to Brightside if I were ever in need again.

Very helpful

*Edit* I posted a not so great review of my experience with Brightside a few days ago. After speaking with the support team I was reimbursed a portion of my monthly payment that was billed incorrectly. I would leave 5 stars, but I do feel like the 4 is deserved in regard to customer support availability and response time as well as the app format and usability.

I like my therapist, she's pleasant, engaging and helpful. I also like the lessons and self-care processes.

Too early to tell...so far ok.

Find it difficult to rebook appointment with current psychiatrist