Brightside HealthReviews of brightside.com

My therapist challenges me. I appreciate his honesty and he cares.

My Provider

I really like the convenience of telehealth. Also my team is very supportive and listens to my concerns.

Sydney is very attentive to my needs and offers very good, sound advice.

Ease of use and great people.

I’m really surprised by the negative reviews. Brightside works with my insurance provider (Aetna), so I enrolled after months of having trouble getting an in-person visit locally. Brightside has significantly improved my quality of life and my outlook on the future and I cannot understate that. I am so grateful.

I want to take the time out to give a review after using Brightside for 6 months now. It has been a great experience. I feel as though most of the people here who leave reviews don't actually give the process a full try and go into the process and sessions with an open mind. Yes, I did start the medication Zoloft, to be exact. The first two weeks were tough, and I think it might have been due to the fact that I was already going through a rough patch in life, but afterwards everything started to get better with me applying what I was learning in therapy and applying it to my life. I can say that six months down the road, I am doing a lot better, and even the therapist said the same in addition to the nurse. Don't let the bad reviews on here discourage you. Always remember that many people are quick to leave negative reviews but aren't quick to leave positive reviews when everything is working out and going well. With that being said, go ahead, give it a try, and have an open mind. Don't let other negative experiences dictate your experience.

My family member had been seeing a therapist for about 9 months. When the decision was made to try medication, we could not get in to see any providers in our area for months. My husband found the brightside app and we were able to schedule a zoom appointment within 36 hours. I provided detailed history via the app before the appointment and this made the appointment go much smoother. The gentleman my family member spoke to was calm, kind and non-judgemental and agreed with our therapist's recommendation. Within 3 hours we had the medication in hand. Seeing that most meds take 3-6 weeks to make a difference, we felt that time was of the essence. I cannot speak to the level of care you'd receive if you didn't have a therapist already, but we knew we wanted to try some medication and Brightside made it easy for us. My family member is continuing to see his therapist and he has a follow up with the brightside nurse this week. So far, so good! It was a quick and easy step to take when local doctors were either not accepting new patients or their first available appointment time was months away.