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Brightside Health Reviews | Read Customer Reviews of brightside.com

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Health & Medical
Mental Health
Brightside Health

Brightside HealthReviews of brightside.com

3.91,577 reviews
Mental Health

Brightside Health3.9

Reviews1,577 About Contact

Overall score

3.9 out of 5

Average

Average of 1,577 reviews

Distribution

5★65%
4★6%
3★4%
2★3%
1★22%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(415) 360-3348
brightside.com
[email protected]

About Brightside Health

Brightside Health delivers life-changing mental health care to people with mild to severe clinical depression, anxiety, and other mood disorders, including those with elevated suicide risk. Powered by proprietary AI, purpose-built technology, and a world-class clinician network, Brightside Health combines precision psychiatry and leading-edge therapeutic techniques to offer timely care and improve patient outcomes across the entire clinical spectrum, affordably and at scale.

Brightside Health (brightside.com) has 1,577 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: brightside.com
Website: brightside.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 18% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Brightside Health reviews

Showing 1,024 reviews with 5 stars · Clear filters

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Laura Y.
Oct 2, 2024
It was so easy and convenient to…
It was so easy and convenient to connect with my provider. She’s a great listener and very supportive.
Report
Nicole M.
Oct 2, 2024
Susan Wilcox was very informative and…
Susan Wilcox was very informative and kind.
Report
Mr. O.
Oct 1, 2024
Quick and easy communication
Quick and easy communication! Following up was also good!
Report
Claudette L.
Oct 1, 2024
Contacted BrightSide when I was at my…
Contacted BrightSide when I was at my absolute lowest point in my life. I lost my dr. Had to withdraw from meds I was on for 30+ yrs and within 4 months I’m happy to say, I’m only taking 1 medication now and I haven’t felt this great EVER!!! Don’t get me wrong, there were trials and tribulations, it all worked out in the end and in a very short period of time. Kelli Soto deserves more accolades than I could ever give her!!! God sent her to me,!she is my guardian angel 👼
Report
Shannon V.
Oct 1, 2024
Easy and fast
This site gas been a great help to me, it's easy and fast. It's user friendly and my doctor responds to me very quickly to any questions I have. In the beginning he went way above and beyond to make sure we were using the right pharmacy for medications prescribed. I will continue to use Brightside and have no complaints or concerns.
Report
Phil
Oct 1, 2024
Lifesaving
My MD and therapist have both been so personable and helpful. Very difficult to find outside of this type of platform.
Report
Bradley S.
Oct 1, 2024
The process is easy and one of the most…
The process is easy and one of the most affordable options in the marketplace.
Report
CG
Oct 1, 2024
My doctor
My doctor is knowledgeable, empathetic, and helpful. Plus, it's easy to get an appointment!
Report

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