Brightmeds is your dedicated wellness partner for weight management. Our mission is to transform healthcare accessibility through innovative Telehealth. We are driven by a belief that healthcare should be immediate, inclusive, and transparent.
Brightmeds (brightmeds.com) has 949 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
brightmeds.com
Website
brightmeds.com
Category
Personal Care
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 84% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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The service through Brightmeds is really amazing. The few times I had questions and emailed the response was very quick/helpful/kind. My shipments come very fast with great packaging ! I cannot ask for anything more !!
Response from BrightmedsJan 16, 2025
Hi Cheryl,
Thank you for your kind feedback! We're glad to hear that our prompt responses, reliable shipping, and thoughtful service have met your expectations.
Best regards,
The Brightmeds Team
PW
Pam W.
Everything is going good thus far
Everything is going good thus far. Great experience. I have referred several people that have signed up and received their meds. I have lost about 4lbs. Just got increased last week so hopefully I will see better results this month.
Response from BrightmedsJan 16, 2025
Hi Pam,
Thank you for sharing your progress and for recommending us to others—we’re glad to support you on your journey!
Warm regards,
The Brightmeds Team
MJ
M J.
Meeting
Was able to have a meeting with Fruad Ahwal. He answered all my questions, how the process went to be able to get my prescription.
Response from BrightmedsJan 16, 2025
Hi M J,
We're glad Fuad provided clear guidance and addressed your questions effectively.
Best regards,
The Brightmeds Team
KS
Kally S.
Customer Service
Really enjoying this service and the quick in depth responses i am getting to my concerns or questions.
Response from BrightmedsJan 14, 2025
Hi Kally
We're glad to provide timely and detailed support that meets your needs!
Best regards,
The Brightmeds Team
SM
Suzanne M.
Brightmeds has been a fantastic company…
Brightmeds has been a fantastic company for me. They have been very easy to work with. What I like best is they are very easy to contact. They have a fabulous customer service team that I can talk to on the phone r very easily. Every customer service person has been great! In particular, I spoke to Zoe, and she gave me excellent customer service! She was so friendly and helped me with my issues with total ease and competency!! I very much recommend BrightMeds!! I’ve literally had no problems!
Response from BrightmedsJan 14, 2025
Hi Suzanne,
Thank you for your kind feedback! We're glad to hear our team, especially Zoe, made your experience seamless and enjoyable. We appreciate your recommendation and look forward to continuing to serve you!
Warm regards,
The Brightmeds Team
RW
RW
Weight Loss Success and Feeling Great
During the first two months I was amazed with the 13 pounds I lost. More than that though, I was surprised at my change in interest to different types of foods I had normally enjoyed. I no longer find flour products (pasta, bread, etc.), sugar foods (cakes, sweets) and cheese, desirous. When I look at these foods now, I may as well be looking at a floor or table, they are no longer teasing me. It has become green vegetables and fruits that catch my eye. As a result of this food intake change, all of my little aches and pains have disappeared. I believe I was consuming foods that are inflammatory. As a 70 year old woman in relatively good health, I had age related, mild arthritis. Arthritis symptoms are now gone, I believe, due to cutting sugars and certain dairy products (which I would eat as snacks). I feel a lot younger. I no longer look at a staircase and think, "Oy!" Now - I walk up it without a thought.
Response from BrightmedsJan 13, 2025
Hi RW,
Thank you for sharing your remarkable progress and insights! It's wonderful to hear how these changes have positively impacted your health and energy levels. Your experience is truly encouraging for others on a similar journey.
Warm regards,
The Brightmeds Team
DJ
Donavon J.
Quick and easy process
Quick and easy process. Refills happen efficiently and the communication has gone great.
Response from BrightmedsJan 13, 2025
Hi Donovan,
We’re pleased to have made your experience smooth and will keep communication running efficiently.
Warm regards,
The Brightmeds Team
KS
Kimberly S.
So far I am very…
I started my journey 12/12/2024. So far I am very happy, I just have to keep telling myself not to focus on how much I am loosing. I know the key is to loose weight slowly so that it's more likely to be able to keep it off. I would definitely recommend to friends and family.
Response from BrightmedsJan 9, 2025
Hi Kimberly,
Thank you for sharing your progress and thoughtful insights! We're glad to hear you're finding a sustainable approach and appreciate your recommendation.
Best regards,
The Brightmeds Team