BrightmedsReviews of brightmeds.com

4.8949 reviews
Personal Care

Brightmeds

About Brightmeds

Brightmeds is your dedicated wellness partner for weight management. Our mission is to transform healthcare accessibility through innovative Telehealth. We are driven by a belief that healthcare should be immediate, inclusive, and transparent.

Brightmeds (brightmeds.com) has 949 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: brightmeds.com
Website: brightmeds.com
Category: Personal Care
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 84% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Brightmeds reviews

949 approved reviews, newest moderated first

Beth B.
Jan 20, 2025
Transparent and trustworthy
I get a board-certified doctor that checks monthly, reminders that it’s time to send in any changes each month, and a US pharmacy. Recently I contacted them that I still had enough medicine and they showed they’re flexible to meet my needs. It’s expensive, but I’ve checked elsewhere on the net and there’s no better deal for the quality and reliability.
Response from BrightmedsJan 20, 2025
Hi Beth, Thank you for sharing your experience! We’re glad you value the quality, flexibility, and support from our doctors and pharmacy. If you need anything, we’re here to help! Best regards, The Brightmeds Team
Melissa B.
Jan 19, 2025
Only Advice: It was very easy to talk to the doctor…
It was very easy to talk to the doctor and get the medication. The only thing I would improve on is advise for a recommended diet plan, the do and don't do, what to eat, and what not to eat.
Response from BrightmedsJan 20, 2025
Hi Melissa, Thank you for your feedback! We're glad you found the process smooth. We appreciate your suggestion about providing dietary guidance and will consider it for future improvements. Best regards, The Brightmeds Team
Connie M.
Jan 18, 2025
Exceptional customer service
Exceptional customer service, prompt feedback & follow up. Having a Health care coordinator as well as a licensed provider is paramount in choosing & staying with this company.
Response from BrightmedsJan 20, 2025
Hi Connie, We appreciate your kind words about our team and approach. It’s wonderful to know our coordinated care model has made such a positive impact for you. Warm regards, The Brightmeds Team
David D.
Jan 18, 2025
I must admit I was extremely Skeptical…
I must admit I was extremely Skeptical when I first ordered but that was quickly forgotten. The communication and the speed of how they answer your every question and how fast they ship the product. I’m truly amazed and have absolutely no complaints . I’m still in shock how great this company is and their partners . My best way to thank them is to leave this review and would recommend them to everyone .
Response from BrightmedsJan 20, 2025
Hi David Thank you for sharing your experience! We’re pleased to have exceeded your expectations and truly value your recommendation. Best regards, The Brightmeds Team
Thomas
Jan 18, 2025
These guys suck
These guys suck. They will rip you off and send you meds that are half filled. Then they refuse to give a refund afterwards. Terrible experience and company.
Response from BrightmedsJan 20, 2025
Hi Thomas, We’re sorry to hear about your experience. Our pharmacy conducts manual checks to ensure all vials are filled with the correct volume for your prescription, though they are not filled to the top. We’ve reached out for more information to investigate this further; alternatively, you are welcome to contact our support team for assistance. Kind regards, The Brightmeds Team
Chantae L.
Jan 17, 2025
Responsive
Brightmed has been responsive to all of my request, even sending my next vial early because I was leaving town. I've had success with the product and Im happy with my progress.
Response from BrightmedsJan 18, 2025
Hi Chantae, We're glad we could assist with your timing needs and support your progress effectively. Congratulations on the success you've achieved so far! Warm regards, The Brightmeds Team
Jake W.
Jan 17, 2025
Scarlett was amazing and knowledgeable…
Scarlett was amazing and knowledgeable and helped me get a solution to my problem very well.
Response from BrightmedsJan 18, 2025
Hi Jake, Thank you for acknowledging Scarlett’s expertise and the excellent support she provided! Best regards, The Brightmeds Team
Janet E.
Jan 16, 2025
Very responsive and easy to work with group
Easy group to work with and provides quick and comprehensive information.
Response from BrightmedsJan 16, 2025
Hi Janet, We appreciate your kind words and are glad we could support you efficiently and effectively. Warm regards, The Brightmeds Team

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