Brian D.
I have the gig plan
I have the gig plan. It's the worst internet I've EVER had. My dialup from the 90's was better. Breezeline's modem constantly disconnects, unable to stream movies on a TV that is wired to the modem/router. The wifi is terrible, constantly disconnecting you from anything you are doing. Anytime you need to reach customer service it's a huge headache. Their ai is terrible, it can't make out what you are saying, repeats itself only to waste 10 minutes of your life you will not get back then placed on hold for 4 hours to find out it sent you to the wrong department and you must wait another 4 hours to be connected. You will constantly be billed with errors, they will charge you $80 for what was supposed to be a free visit to try and fix your speed. If you get the wifi extenders you will be billed for them before they arrive to your home. Then if you choose not to use them, as I did, and mail them back they won't credit your account, that process took over a month for them to fix... you will be issued late fees of $18 for said charges they were supposed to remove at the end of your billing cycle. Good luck.