BreezelineReviews of breezeline.com

Breezeline did it again. Knocked it outta da park

The technician that performed my install today was an all around great guy. He was very polite and he answered the questions I had. I definitely recommend.

I have only been a customer of Breezeline a few months now. My internet service is great and customer service has been great also. I will recommend them to my family & friends

Breezelin customer service “chat” feature is the worst! Within 1 week, I had 14 chats, all of which disconnected me in the middle of troubleshooting internet issues. Completely unacceptable!!!

My experience with customer service was absolutely terrible. I spent two hours on the phone trying to get help with an issue, only for no one to answer and the call to drop. I then reached out through chat, where I spoke with a man named Dylan. He refused to help me because he claimed I had not provided my phone number, despite the fact that I DID. Rather than trying to resolve the issue, he abruptly ended the chat. I then had to wait another 20 minutes to get connected with someone else, only to be told to call the exact same number I had already called and spent two hours on the phone with. I EXPLAINED this, and asked if there was a different number I could call or if someone could actually help me problem solve.They refused to provide another number and refused to help me solve the problem. Rude and incompetent.

Knowledgeable and professional

Deceptive sales practice. Promising 1000 Mbps speeds but neglecting to mention that upload speeds are capped at 50 Mbps. Also they said I could use same connection but surprised at installation that they have to string a COAX cable across yard to make new connection. Also, even the download speed maxed at 800 Mbps at close range and went down to 250 on second floor. Finally, when trying to cancel service, the phone numbers all hang up when you enter passcode and the one number that DID transfer me to retention team had wait time of over 100 minutes. Atrocious customer service.

Breezeline was easy to get and the technician who set myself and my fiance services up was great! Thank you guys again and happy with the purchase