BrandsMart USAReviews of brandsmartusa.com

Terrible customer service. They changed my delivery date without checking with me and their delivery service left my TV in front of my house when no one was home. I will never buy from them again.

This is a terrible!! They sell poor appliance that look refurbished. I was engañado por ellos. Pague 939 por una estufa Sony y al los meses se empezó a salir la pintura, me martrataron emosionalmente y no nos ayudaron para nada, por mas que les rrogamos. La guaranties es pésima también!! Pague 140 Por ella y dejaron a mi esposo Esperando dos beses!!! Si ustds quieren que ellos no engañen mas a el bolsillo de los Clientes, mejor es que no compren ahí Para que no seas engañado. Los profesionales compran ahí y ellos los engañan vendiendo enseres de tercera clase al precio de los originales. Hazta las letras se Sony se le derritieron. La estufa aparenta 25 años y tiene 2.5. Tampoco SONY nos ayudó Para nada!! Por más que lis llamamos, Les aviso para que no caigan en ese esquema de fraude al consumidor!!! A bajo SONY y Brandsmart también...

The financing is terrible. Don't even fall for it. I have an 780 rating with low dept and making $80000 working in a hospital. They couldn't approve me for the 6 month same as cash financing on $1500 washer and dryer set. They try to bait me on the higher 35% interest rate credit card. This is my last purchase here.

No envíen más ofertas,uds son un fraude,estafadores ,me deben reemplazar una heladera hace más de 2 meses y nada. Dejen de enviar engaños a los clientes. Esa compañía deberían desaparecer por estafadores y mal servicio. No se merecen ni 1 estrella,la marqué sin querer.

Their Service & Repair Dept. is the worse. I have been trying to have a refrigerator that I purchased from them repairs and they have cancelled 3 days the appointments on the day of the appointment. I have no been able to speak with a manager. I had to contact the headquarters to finally be able to speak with a manager. Terrible customer service.

phillip and josh came to my home and installed my washer and dryer. i thank you so much for all your help truly amazing people 5 stars all the way.

I got my speakers for a great price and it works great. I love Brandsmart. Been shopping here for years

Their installation team arrived on Wednesday to deliver/install and remove old stackable washer/dryer bought at the South Dade Store. They did not shut off water and while trying to install the washer/dryer they broke the pipe off and flooded our unit as well as the unit below before finding a maintenance person at the resort and getting the water shut off. They left and would not complete the job. We had to pay for a plumber to fix the pipe and water team to come out to clean up the water. They then came out to reinstall today. Got a text that they would be at the location in 45 minutes. I sent out our person to meet them at the location, unfortunately they showed up in ten minutes, only stayed 10 minutes and left as they had to "keep on schedule". I contacted customer service immediately and they couldn't do anything but come back on Wednesday ! This is the second time I had to pay to meet someone at the location and also had to pay a fee for them to come back again ! This is ridiculous ! They do not care about their customers.