BranchReviews of branchapp.com

Branch reviews

371 approved reviews, newest moderated first

Karina Alvarado De S.
Sep 4, 2026
Excelente atención
Excelente atención
Response from BranchSep 8, 2026
Hola! ¡Gracias por las 5 estrellas! Nos alegra mucho que estés disfrutando de tu experiencia con Branch.
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Ryan G.
Sep 4, 2026
Excellent platform
Excellent platform, I think the app design and functionality is great for a modern young person. Only moved on for a traditional banking experience.
Response from BranchSep 4, 2026
Hi Ryan, Thank you for your 5-star review! We’re glad to hear you’ve had a positive experience with Branch. Please don’t hesitate to reach out through the app or our help center if you ever need assistance!
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Theresa R.
Sep 3, 2026
Answered All Questions For New Rookie…
Answered All Questions For New Rookie Instacart Shopper/Delivery Agent!
Response from BranchSep 4, 2026
Hi Theresa, Thank you for the 5 stars! We’re so glad you’re enjoying your experience with Branch.
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nyandrea B.
Sep 3, 2026
Not pleased
Not pleased. I only need a verified statement with my account # showing. I have to wait until a specialist reviews my request? How long does it take?
Response from BranchSep 4, 2026
Hi Nyandrea, Thank you so much for reaching out and we're sorry to hear about your experience and appreciate you sharing your feedback. We will have someone reach out to you to get this resolved.
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Demitrius S.
Sep 2, 2026
What made me give 5 stars
What made me give 5 stars, is because I really never had a big issue, and when I do branch makes sure it’s solved
Response from BranchSep 4, 2026
Hi Demitrius, Thank you for your 5-star review! We’re glad to hear you’ve had a positive experience with Branch. Please don’t hesitate to reach out through the app or our help center if you ever need assistance!
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Shamery W.
Aug 31, 2026
Timely response and enjoy the separate…
Timely response and enjoy the separate card from my other bank card.
Response from BranchSep 1, 2026
Hi Shamery, Thank you for the 5 stars! We’re so glad you’re enjoying your experience with Branch.
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Bruce G.
Aug 31, 2026
The young lady who helped me was…
The young lady who helped me was plesant and knowledgeable, she had a solution for my problem.
Response from BranchSep 1, 2026
Hi Bruce, Thank you for the 5 stars! We’re so glad you’re enjoying your experience with Branch.
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Nicholas J.
Aug 31, 2026
This is my second questions
This is my second questions. Okay I appreciate all the hard work Mr. Vincent do for me. And set up my account how supposed to be. I got lucky to talk with the best of the best .
Response from BranchSep 1, 2026
Hi Nicholas, Thank you for your 5-star review! We’re glad to hear you’ve had a positive experience with Branch. Please don’t hesitate to reach out through the app or our help center if you ever need assistance!
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