WILFRIDO RIVERA R.
Transaction Dispute
There is a long wait time to answer the call—and an even longer one to resolve the problem: 90 days—with no guarantee that the issue will actually be resolved.
Response from BranchApr 2, 2026
Hi Wilfred, We’re sorry for the frustration this has caused. We understand how important it is to have timely updates on disputes. Our team takes these matters seriously and works to complete thorough investigations. Please reach out through in-app chat or our help center so we can review your case and provide more details.




