Hritik S.
I had requested to cancel my free trial…
I had requested to cancel my free trial when I signed up for Brainly. I was not able to log in to my account and when I tried to reset my password, I never an email to recover my password. I contacted your customer support and requested to cancel my subscription because I wasn't able to do it. I never received a reply from them and suddenly, $24 deducted from my account and I haven't even logged in once.
Response from BrainlyJan 4, 2021
Hritik, Please resend your email to [email protected] so that our support team can look and your account and, if it's still necessary, process a refund for your subscription.

