BrainlyBrainly is an educational technology company based in New York City, New York, United States.If you need help, send an email to [email protected].
Brainly (brainly.com) has 463 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Claim this listingEducation Services · New York, New York
Excellent
Education Services · New York, New York
Excellent
Education Services · New York, New York
Excellent
Education Services · New York, New York
Excellent
463 approved reviews, newest moderated first
Lilly S.
This app is great for all types of homework help, was easy to navigate, and helpful!
Response from BrainlyMar 18, 2026
Hello Lilly, and thanks for your review! 💚 We’re so happy to hear you find the app helpful and easy to navigate for your homework. Thanks for sharing your experience 🚀 Best, Brainly Team
Amalia D.
I absolutely love this app. I’ve seen it on Google but have never downloaded it it’s great. This will definitely be a major help in the future.
Response from BrainlyMar 18, 2026
Hello Amalia, and thanks for your review! 💚 We’re so happy to hear you gave Brainly a try and are loving it! It’s great to know it’ll be a helpful tool for you moving forward 🚀 Best, Brainly Team
Rylee
Love this app!! Easy to use, don’t love ads
Response from BrainlyMar 18, 2026
Hello, and thanks for your review! 💚 We’re glad you find the app easy to use, and we appreciate your feedback about ads - we’re always working to improve the experience 🚀 Best, Brainly Team
Cam B.
The app is honestly super useful and helps me solve so many problems I have with homework and helps explain them.
Response from BrainlyMar 18, 2026
Hello, thanks for your review! 💚 We’re really happy to hear the app is helping you solve problems and better understand your homework 🚀 Best, Brainly Team
Charli P.
Gostei do atendimento do Daniel, mostrou uma empatia grande com o cliente. Atendimento ágil e resolutivo. Obrigada!
Response from BrainlyMar 10, 2026
Oi, Charli! 💚 Ficamos muito felizes em saber que o Daniel conseguiu oferecer um atendimento ágil, resolutivo e com tanta empatia. Comentários como esse são muito importantes para reconhecer o trabalho da nossa equipe. Agradecemos por compartilhar sua experiência! 😊 Equipe Brainly
Charlie S.
This is the worst AI ive ever used. Total waste of time and money.
Response from BrainlyMar 10, 2026
Hi Charlie, We're really sorry to hear that your experience with Brainly AI didn’t meet your expectations. That’s definitely not the experience we want for our users. If you're open to it, we’d appreciate the chance to learn more about what went wrong so we can improve. Please feel free to reach out to our support team at [email protected], and we’ll be happy to look into this for you. Thank you for sharing your feedback, it helps us do better. Best, Brainly Team
Jorge G.
They make it easy to sign up - but difficult to cancel your subscription.The website is designed to make it hard to cancel.
Response from BrainlyMar 3, 2026
Hi, Jorge! You can always contact our Support Team at [email protected] before your subscription is renewed to guarantee that you won't be charged for a unwanted sub. Let us know if you have any other questions. Best, Brainly Team
Nathalie W.
I used Brainly AI tutor to help me study for my upcoming capstone course exam. I uploaded 7 articles and asked for it to create notes and a study guide. It was very comprehensive and included all of the important information I wanted it to. I did have to upload each file one at a time and repeat my ask for it to create notes, but I copy and pasted it each time and it didn’t take long. I had it create multiple choice questions and quiz me. I appreciated the elaboration provided for when I got an answer wrong. It helped me better understand the topic. There was two times where the AI stopped generating an answer, but when I said to continue, it continued immediately without a problem. Overall, the AI responded very quickly and went into depth with the notes. This was my first time using the Brainly AI tutor and it was very helpful.
Response from BrainlyMar 3, 2026
Thank you so much for the detailed review, Nathalie! 💚 We’re thrilled to hear that the AI Tutor helped you prepare for your capstone exam, from creating comprehensive notes and study guides to generating practice questions and explaining answers in depth. That’s exactly the kind of support we aim to provide. 📚 We also really appreciate you sharing your experience about uploading files, as feedback like this helps us continue improving the experience. Best, Brainly Team