BoxNCaseReviews of boxncase.com

I don’t understand how this company is in business. I’m convinced it’s not legitimate. I placed an order over three weeks and when I emailed for an update I got a vague response on ship and delivery dates. When I tried to call numerous times no one answers and there is no voicemail to leave a message. I finally threatened to contact the better business bureau and got a cancel confirmation that they didn’t have enough stock. Not sure why that wasn’t communicated sooner. Save yourself the frustration DO NOT ORDER FROM HERE.

Absolutely wonderful my order came so fast..wrapped securely and delucious cheese

The staff was awesome - super helpful and professional. They made the whole experience smooth and enjoyable. And to top it off, my order arrived right on time! Big shoutout to them!

It was very amazing experience with BoxNCase, specially Lia made it fantastic.

I made a purchase of salad dressing on November 10, four weeks ago. At first customer service assured me it was on its way so I patiently waited. Finally I checked with FedEx and found out the order was cancelled. Now I cannot get a response from anyone. Apparently something happened and I will never get a refund or another order sent. This was posted. Right away I received a response to this complaint. I was promised a new order to be sent. It was fulfilled. Thank you very much. We are very happy.

Online checkout went smooth without any issues. Live chat person Alex, helped me in the process.

Have been a repeat customer for almost 2 years. Good selection of hard to find products at very reasonable prices. Read few other reviews here and would say this is definitely not a place for those who want quick drive through Meal Deal or Cheap Asian import as a prime delivery.

I ordered some personal care items on November 11, 2023 (Order #6740). The money was debited from my account and to date I have not received my items. I’ve sent numerous emails (support@boxncase, orders@boxncase, and even I sent one to the sales@boxncase) thinking someone would respond, but I was wrong. I have not received a reply email from this company. No tracking number, no reply, nothing! Since the company is responding on this platform, either refund my money or send me the items! I will never use this company again. *The company responded AFTER I emailed Trustpilot* Thank you for this platform, Trustpilot!