BoxNCaseReviews of boxncase.com

Rude unprofessional staff to the manager. Ordered a product since April 24. After numerous calls, no resolution. I requested a refund and the manager and staff very rude . Hung up on me. I have not received a refund. Hello out there!! DO NOT order anything from this company. Employees are all in the same room answering phones and passing phones to each other when you ask for the manager. Please report this company to every agency, like BBB, review sites. We don’t want anyone else to experience this

False advertising. I ordered 5 cobalt gum. They advertise it showing a carton with 6 packs in one carton. I ordered what I thought was 48 cartons. They sent me 48 individual packs and charged me $507.00. DO NOT ORDER FROM THEM! You will definitely be sorry! Read all reviews and “owner” always has an excuse!

They put backordered items online, charge you in full for it the moment you place the order, and then when they can;t fulfill it, they tell you through emails that you need to be patient, and when they offer to cancel the order for you, they just disappear. They flagged this review because they thought it was harmful or fake, and its a real experience. I've talked to 2 guys by email named Lenny and Larry, and both offered refunds for cancellation of the backordered item that was never shipped but no ones answered my email for a week after I asked for the cancellation, twice. Strange how this mimics the other negative reviews. I gave them 2 stars for at least that one shipped order but to be honest Amazon sells some of these boxes directly from vendor quite a bit cheaper if you can find it.

Finding a company to ship items in bulk is difficult but BoxNCase has found a niche! I recommend them without reservation, but suggest ordering their special boxes — they are the most secure, protected packaging that I’ve ever seen for shipping glass jars! Thank you!!!

I am dismayed after receiving a 12 ct box instead of a 144 ct case. And I am even more dismayed after reading the reviews! I’ve reached out to CasenBox customer support but have a sick feeling that I’ve been scammed. And I set up a subscription!!

BEWARE.....They advertise items that they DO NOT have on hand and give you no indication that the item is NOT in stock. After several weeks, I contacted my credit card company to dispute the charge. BoxNCase sent me an email 2 months ago that they cancelled the order and were issuing a credit. As of today, 2 months later, I DO NOT have a credit from BoxNCase as stated in the email from them. I have called BoxNCase customer service and left 2 messages regardign the order/refund. NO ONE HAS YET TO RETURN MY CALL. I have sent several emails and PAT in customer service states that my bank owes me the money/refund. I have asked for proof that BoxNCase issued a refund to my bank and PAT has yet to respond. Now, BoxNCase is TOTALLY UNRESPONSIVE and they have $300 of my money. BEWARE.....THEY STEAL FROM YOU and PAT IN CUSTOMER SERVICE IS COMPLETELY RUDE - SHE SHOULD BE WORKING IN A BACKROOM SOMEWHERE - NOT IN CUSTOMER SERVICE!!!

BEWARE, NOT ONLY DO THEY GIVE A BAIT AND SWITCH BUT THEN THE BALD FACE LIE ABOUT IT!!! DON'T BUY FROM THIS COMPANY!!!! I ORDERED SWEETEST BATCH STRAWBERRIES, THEY SENT ME REGULAR STRAWBERRIES THAT YOU CAN FIND AT ANY GROCERY STORE. LIED ON MY REVIEW THAT I ATE THEM AND SAID THEY WEREN'T SWEET ENOUGH. TOTAL LIE, STILL NEVER TOUCHED THE SLOP THEY SENT ME. OMG LIARS AND SCAMMERS!! DISGUSTING!!!!!!!! STAY AWAY FROM THIS DESPERATE LOW LEVEL COMPANY. I SHOULD HAVE LISTENED!!!!

Disgraceful and disgustingly rude customer service. Ordered product. Sent a follow up email several weeks later to be told it's on back order with no eta. Sent a further email 2 weeks later to be told if you choose to wait i want to respectfully ask you to not send a message daily for updates as these kinds of orders can take weeks to fulfill, meaning we will have a high amount of messages coming from you which we cant answer due to the status not changing! Spend your money elsewhere. Rude, Rude, Rude!