BoxNCase Reviews | Read Customer Reviews of boxncase.com

BoxNCase Reviews | Read Customer Reviews of boxncase.com

BoxNCase reviews

51 approved reviews, newest moderated first

Scarlett
Nov 28, 2023
Placed an online order 9/27
Placed an online order 9/27. Have been told on several occassions that my order is shipping. This order is needed by 11/30. Money was taken out of my account. No updates on order, no shipping date or tracking number provided to this day. Multiple calls over days and times never answered and voice mail messages left never returned. Don't order from these people, they are scammers!
Response from BoxNCaseNov 29, 2023
Hi Scarlett, Your UPS tracking is 1ZB8G6910308454715 please use this tracking to check that the item is already shipped and being delivered 11/30 as per your request. Kindly note you placed a special order of a Holiday item and you were advised of delivery after thanksgiving. With 20 years in business and impeccable customer service we have served millions of businesses. Please feel free to call us if you need any assistance. Thanks Lucy
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David I.
Nov 28, 2023
I ordered Christmas cookies on…
I ordered Christmas cookies on September 9th. I wanted them early so I could bring them to relatives on Thanksgiving. After about 6 weeks I inquired on their status. I was told they would ship the 1st week in November. When they didn't arrive by the 15th I sent an email asking where they were. I did not receive a reply. I have not received a reply on 2 subsequent emails. I will never use thus company again.
Response from BoxNCaseNov 29, 2023
Hi David, You had placed an special order for a holiday item, informed in advance that it would be dispatched after Thanksgiving, But we have now processed a full refund for your order. Please note that our Christmas Cookies, like all holiday items, are produced and distributed in line with their respective holidays. For example, Easter items are shipped before Easter, not Valentine's Day.
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Mike G.
Nov 20, 2023
I loved the fast delivery
I loved the fast delivery, pricing and overall website is easy to use! A+, I will come back again!
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Jason M.
Nov 18, 2023
I want to express my appreciation for…
I want to express my appreciation for the outstanding team at BoxNCase. Every member, from top to bottom, deserves commendation. I'd like to highlight Emma's contributions. Her consistently prompt and friendly service, coupled with her willingness to go above and beyond, has truly stood out. Doing business with BoxNCase has been an absolute pleasure, thanks in no small part to individuals like Emma.
Response from BoxNCaseDec 10, 2023
Thank you for taking a moment to provide feedback on your interactions with our team, especially with Emma. Your thoughts are meaningful to us, and it's heartening to know that you've had such positive experiences. We're grateful for your support!
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Cody W.
Nov 16, 2023
Incredible service
Incredible service! They quickly fixed an error in my order, and my items arrived promptly and in perfect condition.
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Johnny M.
Nov 15, 2023
My initial purchase experience was…
My initial purchase experience was quite positive. Although the delivery took a bit longer than anticipated. Overall its good.
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Rosy C.
Nov 7, 2023
Every must read my experience
Took longer to ship 6 bottles of authentic Italian imported Pasta Sauce. But when I got my package it took me for surprise that someone packaged each bottle by hand in bubble wraps and paid so much attention to detail in shipping my Order. I guess in these modern machine times we have to start valuing human touch and personal service.
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Catherine K.
Oct 31, 2023
Best Experience I’ve Had In A While!!!
Excellent customer service! I had a wonderful experience ordering with BoxNCase! They really care about the customer’s satisfaction!
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