BOSSCAT Home ServicesBOSSCAT Home Services is listed under Home Improvements.
BOSSCAT Home Services (bosscathome.com) has 496 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Claim this listingHome Improvements
Excellent
Home Improvements · Fayetteville, Tennessee
Excellent
Home Improvements · West Palm Beach, Florida
Excellent
Home Improvements · Bradenton, Florida
Excellent
496 approved reviews, newest moderated first
Shanna M.
Responsive and provided quality work. Always on time! I appreciate Adam and his follow up on work that was in process and also completed.
Response from BOSSCAT Home ServicesApr 15, 2024
Hi Shanna, Thank you for taking the time to provide feedback on Adam's responsiveness. It's great to hear that he exceeded your expectations!
MaryAnne
The Contractor who performed the job was exceptionally professional! His work was extremely detailed, he left nothing undone. He made sure what I had requested was completed thoroughly!
Response from BOSSCAT Home ServicesMar 29, 2024
Hi MaryAnne, we wanted to express our gratitude for the 5-star review. Your feedback is extremely valuable to us as it helps us ensure that we are meeting the needs of our customers. We appreciate you taking the time to share your positive experience with us and hope to continue to be your go-to service provider for any repair, renovation or maintenance needs you may have in the future. Thank you again for your support!
Chey
My experience has been good because of the Clyde who helped coordinate the repairs with the people who were doing the job. Clyde is reliable and responsive. Whenever I called he answered and would find a solution. All the customer service with Bosscat has been great. I recommend them if you want a job done professionally and right!
Response from BOSSCAT Home ServicesMar 29, 2024
Hi Chey, Thank you for taking the time to share your experience with BOSSCAT. We are thrilled to hear that Clyde and his team went above and beyond to make your home repair process simple. We will certainly pass a round of high fives on to them for a job well done!
Stephen T.
I cannot say enough good things about the job Bosscat did in repairing all of the items that came up in our home inspection report. Whether it was plumbing, electrical, HVAC, roofing, or general repairs, they were able to do it all. The subcontractor from Midsouth 615 did the majority of the work and they were amazing. Knowledgeable, friendly, efficient, and professional. It was great to have one company take care of all our needs instead of looking for different companies to do all the different jobs. Bosscat made the transition to a new home a lot less painful.
Response from BOSSCAT Home ServicesMar 29, 2024
Hi Stephen. Taking the time to leave such a great review about our service, has really made our day. We always aim to delight with our customer service and our attention to detail. It’s great to hear we delivered on our promise! We have passed on your review to our team and thank you for choosing BOSSCAT.
David T.
I have work with Charmaine, Tyrell and Ronnie. This company is great to work with, and I will definitely recommend.
Response from BOSSCAT Home ServicesMar 29, 2024
Hi David, Thank you for your kind words. We have shared your feedback with our team, and they are thrilled to know that they were able to provide you with an exceptional experience. Our goal is to offer all of our customers an outstanding service, and we are delighted to have achieved this with you! We appreciate your support, and we look forward to serving any referrals in the future.
Stacey L.
Thankful for Charmaine! I am a realtor and BOSSCAT is very quick to respond when I am in a negotiating situation. Charmaine has made my job easier in negotiating repairs for my clients.
Response from BOSSCAT Home ServicesMar 29, 2024
Hi Stacey, Your kind words about our BOSSCAT Charmaine are really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to make you and your clients smile again. Thank you for choosing us!
customer
Our realtor recommended bosscat and I regret getting involved with them. Ronnie gave us an estimate and we were told the work would be done 3-4 days after we signed the service agreement and paid our deposit. 3 work days layer, we heard from our realtor that the work was scheduled for Tuesday so we contacted Bosscat and they confirmed. Then, it was pushed to Wed and then we were told they'd call us on Thursday to let us know when they were coming. On Thursday, Ronnie said he was going to stop by on Friday to talk. Apparently, his estimate meant nothing. I always assume you would talk to your professionals prior to giving your customers a quote but this is not Bosscat's way of doing business. They have you sign a service agreement, take your deposit and then double the price. The worst part is that my husband has cancer and we're on a timeline to re-establish his care in the one week break between his chemo, which we told Ronnie. Ronnie clearly doesn't care. His apology doesn't make up for poor customer service. He's all about making money.
Response from BOSSCAT Home ServicesApr 1, 2024
Hello, We sincerely apologize for the negative experience you had with BOSSCAT. We acknowledge that we failed to meet your expectations, and we understand communication is crucial when it comes to updating timelines and pricing during a project. Although we provided you with additional resources for communication, we recognize that we could have done better in keeping you informed throughout the project. We appreciate your feedback and the opportunity to make this right for you and your husband.
Laura H.
Amber kept in touch and let me know what was happening and when. The worker who completed the jobs needed was clean, friendly, efficient and courteous.
Response from BOSSCAT Home ServicesApr 1, 2024
Hi Laura, Thank you for your kind words. We have shared your feedback with our team, and they are thrilled to know that they were able to provide you with an exceptional experience. Our goal is to offer all of our customers an outstanding service, and we are delighted to have achieved this with you. We appreciate your support!