BOSSCAT Home ServicesReviews of bosscathome.com

Is to make more money

If I could give less than 1 star I would. This company lacks transparency and communication. I was referred to them by my realtor. Do not waste your time with this company fine some other company to work with.

Don't live up to their word!

Beware contractors... do not use this company. They will not pay you as promised. They will let you sit on your materials and wage money for months. Not a trustworthy company.

I'm an investor who was eager to find out more about their services and possibly work with them, So I scheduled a meeting with one of the sales reps, Lindsay - and she was a total no-show for our 30 minute consultation. If they're just starting off like this, it's definitely not a good fit. Not to mention, the customer service rep I spoke to beforehand seemed like a nice girl--but she wasn't very knowledgeable when I asked her but I thought were basic consumer questions. Disappointed in them, but oh well - not chasing anyone down to give them my business, too many others out there. Next!

I asked Bosscat for a quote to replace the water pressure valve between my house and the street. They sent an honest plumber to take a look. He said that there was no need to replace the valve; it was working properly. He spent about 30 minutes on the property and did no repairs. Bosscat sent me a bill for $600. I told them that I was willing to pay a service fee for the call but as there was no work done I wouldn't pay $600. Over the last several years, one of their employees would call me periodically to ask for payment and I would patiently explain that they had done no work for me but I would pay a service fee. These employees never addressed the issue. Yesterday I was notified that they had sent the $600 invoice to a collection agency. I wouldn't trust this company to do any work or make quotes. "but diagnosing a system accurately requires both professional expertise and the proper use of time and resources. Our service fee covers not just the visit, but the skill and detailed assessment performed to ensure the integrity of your plumbing" This is the reply from Bosscat. This detailed assessment they speak of consisted of the plumber spending ten minutes checking the pressure at an outside faucet and 20 minutes taking a faucet apart and putting it back together. No plumber would charge $600 to do that! I stand by my assessment of this outrageous attempt to coerce me to pay for services never rendered. Do not use this company!

Had an appointment scheduled the other day for 1pm with Bosscat to get a crawlspace repair quote and no one showed up! It was 2pm so I decided to call them to see where they were because I hadn’t heard anything. I was told by their estimate customer service team that they weren’t sure where their tech Joey was and that they would have to get back to me. The girl said she would call me back. Well surprise, surprise no call back about where their tech was or if they were even going to still show up! How do you do business like this! Horrible customer service! Run from this company at all costs!

I have been dealing w/Bosscat for roughly 3 weeks. Initially, I felt I found the company I could rely on for current and future repairs. Not so! The representatives sent to my home to do the repairs, wore regular street clothes, had nothing stating or showing they worked for Bosscat, smoked cigarettes while on my proper, and showed up 3 1/2 hours late the 1st day and 2 1/2 hours late the 2nd day. Because Jay M. (Project Coord.) felt the 2 men completed the job a day ahead of schedule, the only thing he felt was sufficient was to email me his "apologies". In response, I stated, "surely you don't think the apology is all I deserve", to which he called and offered me a $50 discount on a $2000+ job. Here we are in the 3rd week. Due to miscommunication, I missed including an additional repair from last week. I reluctantly reach out to Bosscat to get the repair completed. Because it's a small, ceiling repair, I was hoping to get it done within 24 hours. Because I owe a balance (that was initially agreed could be paid after my closing), before scheduling me for the new repair (that was missed), Jay M. is trying to force me to apply for a LOAN (w/a "soft credit pull") to pay the balance, AFTER I have already paid the initial deposit. My daughter is a Realtor and she referred me to Bosscat, stating they were a top notch, reputable company, that would work with me (knowing I would not have a large sum of money until after closing). Now I am regretting asking my daughter for assistance. I am waiting for my deposit refund and will tell everyone I know, use BOSSCAT AT YOUR OWN RISK!!