BOSSCAT Home ServicesReviews of bosscathome.com

Knowledgeable and helpful. Great service

Adam W. went above and beyond to help my client with his repairs. He took his time and explained everything thoroughly. He was very kind and patient. I highly recommend him to anyone in need of home repairs assistance.

Lauren White was my BossCat Project Coordinator and she started my experience off on the right foot by reaching out, checking all items for my project, and giving me a detailed step-by-step of the timeline, and how they operate. My home repairs were done by Brian Cromer, the owner and Manager of PPBC Construction. Even though he was based in the South Atlanta Metroplex of Locust Grove and I was in the North (vicious traffic), he and his crew were Early on the 1st morning and actually beat my wife and I to the home site as we had stepped away for breakfast. I was super impressed by their work ethic, skill, and courtesy. My wife and I had literally dozens of items on our list for home repair, and each was done in great form. Electrical, HVAC work, flashing and siding repair, patch work, window installation, painting, plumbing issues, concrete slab work and more - they handled it all like the pros they are! My original quote was 7 days as a rough estimate - and Brian and his crew finished in 4! Nothing was rushed, and there was too pride in their work and craft. Even though Brian is the owner, when there was one last minute snag with a needed part in rush hour traffic, he personally sourced it, and went across the metroplex and back in record time to install himself as promised that day so my wife and I would not have to wait another day to end the project. Pam with PPBC coordinated with us, walked the project site with Brian, and was a great point of contact and liaison keeping my wife and I along with Brian and his crew all on the same page. I will definitely refer everyone I know to Brian and his team, and request them again myself without a doubt when in need of additional repairs! Roger Hillegas, Field Operations Specialist, and Elvira Williams the Director, Client Solutions at BossCat each called me personally to check on the quality of the work, and make sure I was satisfied, and that all items on my list were done as contracted. Outstanding personal touch and follow-up not often seen in business today.

I am a real estate agent based in Houston, Texas. Recently, a local representative from Bosscat reached out to discuss their services, which align with my needs for renovation and punchlist services that I offer to my clients. Despite multiple attempts to connect—including messages, phone calls, and emails—I have not received any response from the representative I was in contact with. This lack of communication has been a recurring issue, as evidenced by numerous negative reviews I’ve reviewed. Effective communication is crucial in my line of work, and the generic responses from the company do not seem to address the core issues. The sad thing is I really thought it would've been a good relationship, and I had about five new clients that I was working with who would've absolutely been open to working with this company on their make-ready solutions. If I were to offer a piece of advice to Bosscat, it would be to prioritize fixing their communication channels. Based on my experience and the feedback from others, improving this aspect of their service is essential.

Charlie is a rockstar! He’s knowledgeable, his follow up is impeccable and he’s really great to work with. You never have to ask for a status because Charlie is on it. I have really enjoyed working with Charlie and highly recommend!

I highly recommend this company. They were professional from the beginning of the project to the very end. All of my calls were answered promptly and all of my questions were answered. Ronnie came out on a Sunday (it was his day off and he was at the grocery store) to help with my new HVAC/heat pump. He had an electrician come out the same afternoon. I had a small problem on how my stairs were recovered and painted. Ronnie made sure that the issue was corrected promptly. Both Ronnie and Kelsey came out several times to check on the progress of the projects. I would definitely use their services again.

Charlie and the whole Bosscat team is very friendly makes the routine home maintenance visit smooth and informative. He always leaves me with helpful tips and recommendations - and as as a new homeowner, that's priceless!

Great service! Very helpful to have an opinion on the scope of work and price of services from an inspection report.