BOSSCAT Home ServicesReviews of bosscathome.com

Great company. Amazing customer service. Totally recommend it.

The entire process with Bosscat couldn't have been any better. The technician did a very good job in tackling all of the tasks contracted. I would definitely hire and highly recommend Bosscat to friends and family for their services.

Very professional, very thorough!

COMPLETE SCAM!!!!! Do not use this company! You can do it better yourself. Spray painting leaks and leaving fittings loose. 1500 for 30 ft of gutters and lots of items they didn't even touch! I'm suing them I would definitely go somewhere else!!!!!!

Good services

The two who made the repairs at my home were very professional and they completed the work in a timely manner with no disruptions to my routine. I highly recommend hiring this company for any repairs you need at your home. The work was of high quality.

If I could give less stars I would. This company was doing work for the seller of a home I bought. They took so long that my closing got pushed back a month. Then the work wasn't completed fully so it was pushed back again. After moving into the home I found out the work wasn't done professionally nor was it correct. I called and they said they offer warranty for a year. They wanted to charge me for their person to come out and check their work! I told them that if I am paying for someone to come out they needed to check out all of the things that I point out that was on their list to do. I have pictures of the unprofessional work that was done. I will never recommend and I hope no one trusts the safety of their home to these people! They don't even return your calls when you need assistance. They can't keep staff. They changed sight managers I don't know how many times. They suck!

Contacted them to get an estimate on whole house renovations. They responded quickly and got someone out to walk through with us and he took notes and measurements on June 2. He contacted us again and wanted to come back out for additional measurements. He brought someone with him on June 12 and they went through the whole house again and made sure they had everything we wanted done. He told us he should have an estimate to us within a week. Contacted him a week later to see if he had an ETA on the estimate. We were anticipating getting started July 1. We ordered PODS and started packing up the house. He never responded back. We reached out to him again 2 weeks later (around July 6). We then sent an email to the company POC we had on file and he responded back, apologizing for their company dropping the ball, but we still have no estimate and still have no clue what happened. We feel like we are being ghosted. We have since reached out to a different company for an estimate. UPDATE: For the record, I do not like posting negative reviews, but when they are this bad I feel a responsibility to let people know so they can make an informed decision. I am out of patience now with this company. I was hoping for them to do better. I responded to the company's request for more information, from my Google Maps review, on Friday July 14. They replied back apologizing for the delays and then another person also called me to apologize and let me know they are working on the estimate now and want to earn back my trust. This is the email I received: Thank you for your inquiry and please allow me to introduce myself. My name is {redacted} and I am one of the General Managers for Bosscat Home Services(formerly PunchList USA). My sincerest apologies for the delays and frustration that has occurred on your project, and I am currently assessing the scope of work and looking to allocate scheduling timeframes. I wanted to reach out to advise that I am in receipt of the communication and what steps I am taking to make sure we resolve any outstanding items with you directly. If you could give me today to work on this and by Monday afternoon to get back to you with the details and coordinate the times that are acceptable and accommodating to you. Again, my sincerest apologies for the communication lapse and we will make sure to do all we can to have your experience improve. =================================================== It is now Tuesday afternoon and I have not heard anything back from them. I sent an email this morning asking for a status update that went to 3 different people; all of whom were on the original email sent to me. Nothing back from them. TO ALL COMPANIES OUT THERE - TAKE NOTE: This is not the way to run your customer service. If you say you are going to do something then do what you say. If you need more time, then at least let your customer know, before your own stated deadlines, that you are running behind and need more time. But not providing any updates at all is unprofessional and unacceptable. At this point, I don't care if this company comes in at half the price of the estimate (over $100k) we just received from another company (after Bosscat/Punchlist USA ghosted us). We will not use them. I don't trust that they will actually get the work done.