Mari D.
Last week I received a strange call…
Last week I received a strange call from a person who first language was not English. Could not make out what she was saying. Two phone calls later. I stressed to make her say the name. I never heard of commenaty Apparently my husband used my phone number to open the account for Christmas and due to usps late mail or no mail the bill for Jan was not received. The payment was due jan 15 however it wasn’t til today did she specify boscov all she kept saying was they have 150 retail stores??i thought it was a spam or fake call. I hung up call customer service after several attempts a woman answer when I told her I wanted to get the balance and close the account she transferred me to a hardship automated system? Wth! I hung up finally got another who played the I need to speak to him game and then she finally gave us the balance kept repeating to call with other questions. I said I wanted this account closed she again had to have my husband say it. Never in my life have I seen such an operation. Never again