Pauline S.
they stole my money
They took 300 usd on my account while i don’t even lnow that website. People use false credit card and the website doesn’t even secure payment… They don’t respond to stop the transaction.

Boscov’s is the largest family-owned Department Store in the US. We’re known for our values, customer service, & carrying top brands for over 100 years. We offer:• Women’s & Men’s Clothing• Women’s & Men’s Shoes• Handbags, Wallets & Accessories• Beauty Products• Jewelry & Watches• Kids & Teen Clothing• Bed & Bath Products• Home Goods & FurnitureWe offer top brands including Adidas, Calvin Klein, Carter’s, Champion, Clarks, Clinique, Cuisinart, Dickies, Dockers, Kenneth Cole, Nautica, Nine West, Perry Ellis, Skechers, Tommy Hilfiger & more!
Boscov's (boscovs.com) has 227 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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227 approved reviews, newest moderated first
Pauline S.
They took 300 usd on my account while i don’t even lnow that website. People use false credit card and the website doesn’t even secure payment… They don’t respond to stop the transaction.
Anoo N.
I'm from the eu, never went there, neither did i ever visit the website. Yet this holdiay period i started to receive constant spam marketing mails, where i already 5 times unsubscribed, with no effect. Trash, they probably buy mail addresses to send their marketing trash to.
Clarence M.
Yes a very great store have been shopping there for 20 plus years or more but on 10/13-2023 we where return a curtain the lady in the curtain department was not very helpful there was not a return label on the outside to determine whether it came from there but I had my receipt and she still says I don't think the curtain came from (Boscov's) she did not look any further so she walked away after my mom gave her the receipt then she came back saying it again I don't think these curtains came from here so I said let me look inside maybe some inside tag and it said curtains she said that's not our curtain we do not sell any curtain with this name so we was trying to explain again and my mom said we did buy the curtains from boscov's I gave you the receipt so I told my mom not to say anything then she told my mom yeah you shut up I told her don't say that that's very unprofessional I said my mom 91 years old I don't even tell her to shut up can you get your manager maybe she can help and I told the employee to stop yelling please stop but she kept going and waving her hand all in front of the always the customer was walked through the lady in the curtain department work at 10:00 a.m. in Voorhees boscov's curtain department she was very very rude very unprofessional and I know she's up in that age and I know she know better 60 plus unacceptable shouting her name cuz I told her I was going to report her but your manager was very very helpful. Something need to be done cuz how many seniors that comes in here that she gets an attitude with I don't know I would not want anybody else to go through that and you had customers in the store please correct that problem or her attitude.
Response from Boscov'sOct 16, 2023
Thank you for your review. We are sorry to hear that your recent Boscov’s visit wasn’t worthy of 5 stars. We value your feedback and one of our core principles is providing quality customer service, so please feel free to email us at [email protected] with your name, phone number, store location, and any additional information on your visit so we can learn how we can make your Boscov’s experience better. We will pass your feedback along to our store management team.
KellyB
I love Boscov's! I shop there and I order "a lot" online. Unfortunately a year ago they "upgraded" there system but now you have to change your password every three months! PLUS the new password cant be close to the previous ones. SERIOUSLY!!!? Seems like they have security issues now. Nobody has time for this let alone having to remember a dozen passwords. It's a shame especially for people who aren't computer literate or being elderly. I'm having a hard time being a loyal customer when it's become a royal pain! VERY DISAPPOINTED!
Tonya G.
I love Boscov! You get good quality clothes for less the Walmart..My problem is corporate as to be seeing the complaints from ppl that shop their regular to barely ever now.. Employees and its the majority of the women are very rude for no reason especially if an elderly has trouble hearing her..I witness this several times or it a joke to find a station opened finally i when I do find someone to ring me out its 2 girls working the same register just one ringing and 1 bagging..Dont need a bagger heed more then 1 station open Please fix it for your loyal customers so we can return and enjoy are all again...Nothing worse then a cashier thats frustrated by just saying hello..If u don't wanna listen to customers and think were just bring a Karen.Go in any buy something in any dept..lol
Response from Boscov'sJul 21, 2023
Thank you for your review. We are sorry to hear that your recent Boscov’s visit wasn’t worthy of 5 stars. We value your feedback and one of our core principles is providing quality customer service. Please feel free to email us at [email protected] with your name, phone number, store location, and any additional information on your visit so we can learn how we can make your Boscov’s experience better. We will pass your feedback along to our store management team.
John C.
tried 33 times to get a real person at customer service.... was on hold hours per day...never reached anyone.....now i will never ever shop here again.... they have not answered the 14 emails i sent either.... worst company to deal with
ASHLEY
Online ordering is a nightmare. The website is stuck in the 80s and poorly designed otherwise. Multiple orders were cancelled without notification and when I phoned the CS line, members of that team were rude and dismissive. I’ve yet to understand why these orders were cancelled and sadly was unable to send the gifts in time for the holiday in which they were purchased. Shop elsewhere unless you enjoy headaches.
nancy W.
The handbag I ordered was on sale for $59.40. When I received my order today my invoice shows I was charged full price of $99.00. I called the customer service phone number listed on my invoice and was told they did not recognize the store Boscov's and hung up on me. I sent an email to boscovs and have not received a response. I did finally receive a response and was given a credit!