Boscov'sReviews of boscovs.com

They scam you into working with them to boost their products reputation. I lost over 3K $ with those bast****. And they change their business name every few months so that they don't get caught.

Yesterday, I attempted to place an order with Boscov online. The order was rejected all three times. I checked my account today and found out that the order had went through and a shipping label had been created. I called the company and was told that I would need to refuse the order or pay for return shipping myself. This is unreasonable since to my knowledge my order was never officially placed. I told them to cancel my account and I will never shop on their site again.

Do not buy anything online because if you want to return for any reason you will have to pay for the shipment. It is not worth it

I had a wonderful experience at your cosmetic counter in Altoona Pa. Marlena Benson helped to pick a fragrance. She listened to me, suggested and tested several fragrances until I found one that I loved. She was patient, knowledgeable, and very sweet and kind. She is a true asset to your company. I hope you will give her the recognition that she deserves! Thank you, Debra

I ordered two new beds. Participated in Boscovs Dreamweaver program which entitles you 120 days to return a bed for comfort. I couldn't figure out what was wrong with the firm bed that I ordered. It felt soft. I felt like I was falling off of it. It felt like a small toddler bed. It was on an adjustable base that I also selected. They set the bed up and it was so low to the ground. It was hard to stand up from. I come to find out that the bed had adjustable leg attachments that weren't included. I returned the bed and they sent me another bed. This time I upgraded to a Queen. I asked them to apply the 12 inch leg attachments so the bed could be at a standard showroom height as I saw the bed. When I upgraded I had to upgrade the adjustable frame as well. One thing I liked is that my original adjustable bed came with a massage option. After I recieved my upgrades, my new bed adjustable frame did not have a massage option. My salesman made no mention that I'd be receiving a new base without massage. I was very disappointed about that and again called Customer Service ordering a new base with massage.The mattress still felt the same. Extremely soft and I was sinking in and sliding off of it even though it was bigger. I ripped all the sheets off and found the mattress tag. It said the bed was a plush soft. Soft!? I ordered two firm beds. Even the other bed for another family member was soft.The whole time for two months I was given something that I didn't order. A $6,000 order repeatedly wrong. I called customer service and I finally got a firm Mattress after I upgraded again. With each mistake Boscovs made, I decided to upgrade because a bed is so important. I wanted quality and I wanted to sleep well. A bed is not an everyday purchase. It's a purchase you save for and in my case I was treating myself to with my hard earned money. The Sterns and Foster Estate Firm is a beautiful purchase which you can buy at another retailer. When they delivered my new adjustable base, that I upgraded to a Euro Temperpedic base, it was broken. The message on low option fumbled in operation. I called again to the salesman and customer service. They were nice however you could feel everyone was starting to lose patience and that infuriated me behind the scenes. I didn't want any return attitudes or impatience. I just wanted the wrong to be righted. It was not my fault that these things were happening. I paid my bill off a few weeks ago and today they delivered another base that supposedly works. The payment systems are questionable. All the exchanges. My card should have been zeroed out and the sale of what I bought finally should have been the only charges visible. The receipts were not transparent. The service policy that I paid into are questionable as well. That company wanted all sorts of pictures and information about the adjustable base that I wasn't given. When I called the store to ask about the receipt numbers, my salesman again didn't have that information. Terrible, really terrible. When you just buy something and for the money that I paid, my expectation is that it works properly, and that the correct item that I selected is delivered. I have never been through anything like this with another furniture retailer. I have to say that I definitely would not purchase furniture from Boscovs Department Store again and I caution other people from purchasing. Buyer beware.

I also got ripped off by boscov’s & partner! Invested a lot of money and they kept throwing in bonuses that were items that were grossly overpriced! I just wanted my money back but they froze my account and unfortunately left me in the hole 43,000 dollars!! My so called mentor was from the UK and said everything I wanted to hear until I ran out of money!! Not a good platform to get involved with😪

I am from Canada. I was recently contacted by someone named Elisa on WhatsApp who’s supposed to be part of the recruitment department from Bosvov’s and Partners. She made a very quick briefing with me without providing with the necessary information. As she said it’s a great opportunity where I can make money by boosting the company’s reputation online, I decided to go through. As I was progressing, she talked about lucky bonus which usually put the account on the negative depending on the amount. When I asked what to do? She said that I need to recharge the account with my own money so I can keep on pushing orders. LBANK is the platform they use to have me buy USDT to recharge the account. As I got more than 3 lucky bonus, I invested more than $1250.00 CAD and as I refused to keep on doing that, they said if I don’t I will loose my money. So guys be very careful. When I first started, it Boscov’s and partners but now it’s Jeancoutu and partners pretending it was an update.

Boscov does not train their associates at all as one employee told me they are given limited training and learn on the fly while customers have to wait while the associate tries to figure out how to run the cash register and as soon as her relieve shows up she walks away and the security device was not removed. My husband and I had to go to a different register to have it removed and had all purchased rechecked and total transaction time took over 30 mins at store 361 Christiana DE at register 275071 1-13-2024 time 14:06 pm regular sale very disrespectful sales associate and would not let me leave until she finished figuring out why she had hit return and return and the new associate had to help and they she walked away even when the incoming assocate told her to remove it the security device. If I see her again I will not make a purchase at all.