Boscov'sReviews of boscovs.com

Poor place ever the sale person they don’t know what are doing I was rip off my card , will never go back

Boscov's - Buyer Beware - The price tag on items is the price the merchandise comes in on and not Boxcov's pricing. I bought a mens Chamjpion t-shirt with a price tag with $25.00. There was a sign 40% off. When I got to my car I realized I was overcharged. I returned to the store and the clerk said the price tag was incorrect and that was not their price tag just the price tag the merchandise came in on. The t-shirt was $30. She said I could return it or keep it at the incorrect price. As I stood with my mouth open the nice lady behind me loudly said that is not right. I need to demand the price as marked. The clerk finally re-rang it when I refused to leave with the incorrect price. All the time acting like I was more trouble than I am worth. Afterward I thanked both cashiers and apologized for what I am not sure and got not one word from them. I was never treated so rudely in my life.

On Oct. 9 I placed an order and and promptly received it. On Nov 3 I see a charge on my credit card for an amount I don't recognize. So basically they mishandled their end forget to bill me in October and then bill me in November at a higher price, not honoring the promotional code. So I did not recognize this amount and assumed the prior month purchase had gone through. I tried reaching out to customer service and they tell me that sometimes customers have gotten billed for thing they simply place in their carts when they are browsing on their website. What? They never explain to me the original charge did not go through and that they had rebilled it. So I called my credit card they reversed it, assumed it was fraud, issue a new card and now Boscov's produces an invoice to them for the higher amount and there is the charge again. I am absolutely responsible for paying my items but not at a price that is not in my original Order Confirmation. I try calling them, 55 minute wait time calls, nothing, tried sending an email, no response. So all I can do is call my credit card and dispute the difference of the overcharge, provide documentation and put everything in writing and mail it to them. Such disorganization and mis management in this company. I liked their promotions and I can say I enjoyed things I purchased there but it is not worth all this hassle. I will never buy at Boscov's again nor recommend it to anyone.

Made an online order for mens heavy fleece shirts and when I received, the shirts were dingey and lightweight fabric. Will not ordering from this company ever again.

I find it laughable and very redundant to try and pay a flipping bill there you have to jump through hoops. I went there to pay my relatives bill. I had her bill with the information was told i needed her social security information. As soon as I came back with that information i was told they needed her day of birth so why didn't they tell me that when I had to venture to get them the other information. Both of the employees were rude and should be taught about customer service. This is why I rarely every shop at Boscovs they're happy when you use your card but they make you jump through hoops just to get it paid.

Every time I try to place an order online, I am unable to get to the checkout page. So I have to call to order by phone. However, then I don't get to use my cash back discount. Otherwise, no problems with any of my orders. I will continue to shop here.

Was very upset with coming all the way here to find out the whole mall is closed besides boscovs please correct your hours on the internet cause I wanted to go to bath and body works and it was only 8pm the mall was always open till 9pm and later through Christmas

Worst customer service ever...I will never order from boscovs again. My item was delivered damaged. On hold for 44 minutes...girl finally answered and said what do you want me to do....really...😡