Bookvip.com is an American travel agency headquartered in Miami, Florida with additional offices in Asia and Dominican Republic. The company is the leader in discounted vacation promotional packages and is also one of the fastest growing travel companies in North America serving over 1 Million customers per year. Bookvip.com offers 24 hour, 7 day per week service for its clients and are available before, during and after their trip. The company has an A+ rating with the Better Business Bureau and strives for 100% customer satisfaction. The company now has more customer video reviews than any other travel website in the world. The videos can be viewed on the Bookvip.com website under the navigational tab titled Customer Video Reviews. http://bookvip.com/sitereviews
Bookvip (bookvip.com) has 662 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Activities & Tours · Lake Worth, Florida
Excellent
Activities & Tours · Miami, Florida
Excellent
Activities & Tours · Orlando, Florida
Excellent
Activities & Tours · Saint petersburg, Florida
Excellent
662 approved reviews, newest moderated first
Susan
I was curious as well about how they were able to offer such extreme savings. Look on you tube. It's basically a time share pitch, but it seems after the two hour presentation, you can go about your trip with no obligation..
R.K. D.
BookVip.com made booking our vacation extremely easy. We had a grand time and Wild Bear Inn was very close to all the attractions we wanted to attend. The room was warm and cozy and perfect for my husband and me. We had a terrific time thanks to BookVip.com.
Vincent I.
We had a great experience on our vacation. We do wish that we could have traveled with our friends and that when signing up for the promotion it was expressed a little better that we couldn't. Other than that bookvip did a great job with communication, the resort Villa Del Palmar was beautiful, and we had a relaxing vacation.
Stacey K.
We had a great experience with bookvip
RT
BEWARE OF FALSE ADVERTISING. I used BookVIP to book a trip to Mexico with my husband in December 2017. We called in to book over the phone with a rep, and she mentioned the name of the resort which matched with the photos we saw on BookVIP's website. We were happy with our booking until our email confirmation came in and we saw that we were booked into a 2 star hotel out in the forest instead of the 4 star resort by the beach that the website and the rep had told us we were booking. Throughout our communication with bookVIP over the span of a week, no one apologized, offered to help us upgrade/change or seemed concerned that were were mislead through false advertising. Our flights were booked and paid for so there was no option to cancel, and we had to pay extra out of our pockets to make sure we were not staying at the 2 star resort they booked us into. A lot of time and money was wasted. I managed to speak to the Supervisor Gretta who ultimately told us it was our own fault this mistake was made and refused to help or compensate us in any form. This is was the absolute WORST experience my husband and I have ever had while booking a trip. This is the FIRST AND LAST TIME I am ever using BookVIP. I urge those who are considering to use them to please book elsewhere and save yourself from a ruined vacation. It is not worth any amount of money you will ever save. Edit: As a testament to their grossly lacking customer service and communication, they’ve replied to this comment with a canned response that continues to ignore and disregard a customer that has been lied to and cheated. Further evidence to NEVER EVER USE THIS WEBSITE.
Response from BookvipJan 17, 2018
Thank you for your valuable feedback RT. As an update, please contact me directly so can look up reservation as you cant look up by just the initals RT. If you are going to post a negative review it would be helpful if you used your real name so we could address the situation or contact us directly as I stated below As the fastest growing travel company in the world we sometimes make mistakes. However, we use this forum for both positive feedback and areas where we need to improve. Please contact me directly [email protected] so can look directly into your issue and make amends for any inconvenience. Here is video explaining How BookVIP Works And Why We Are Able To Offer Packages At 70% Off https://youtu.be/8xvEe7L3v4E We have sent over 1,00,000 people on vacations and more actual customer testimonial reviews than any other travel web site http://bookvip.com/sitereviews James Colligan Owner BookVIP.com
Sue
Great value. Nice hotel
Cynthia K.
My husband and i went September of 2017 to cancun. One of the best vacations we have ever had. We did have to do a 90 minute meeting. But was still worth it.
LaKendra C.
Awesome service, beautiful resort. We enjoyed every minute of our stay